Senior Program Manager Intern 2027, Amazon University Talent Acquisition

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 201,000 - 268,000; Full time

Job summary

Amazon is offering MBA/MSc/PhD/MEng candidates a hands-on internship as a Senior Program Manager (PGM). You will design and launch process improvements across operations, supply chain, and logistics, driving data-driven decisions that impact customer experience and business results.

Responsibilities include end-to-end program management, strategy development, and cross-functional collaboration with engineering and business teams. This internship emphasizes ownership and real impact.

Qualifications

• Enrolled in an MBA/MSc/PhD/MEng program with preference for Engineering, Supply Chain and Logistics.
• Professional work experience outside internships is required.
• Fluent Spanish and English language skills are required.
• Ability to work onsite in a non-traditional shift pattern.

Responsibilities

• Manage full lifecycle of complex cross-functional programs with large impact.
• Develop overall program strategy and coordinate teams across orgs.
• Report objectives, analyze data and drive measurable improvements.
• Create high quality documents for customers and internal teams.
• Oversee cross-team gaps and improve collaboration and governance.
• Communicate with program managers and business leaders on initiatives.
• Develop and govern KPI reporting for a portfolio of programs.

Skills

Business analysis

Quantitative skills

Analytical skills

Organizational skills

Education

MBA/MSc/PhD/MEng

Job description

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship role is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.

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Sr. Program Manager (PGM)

PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally.

Key job responsibilities

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Report on objectives, analyze data and drive improvements that are quantified with metrics
• Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projects

About the team

• Roles for this position will be located in Mexico City. Successful applicants will be expected to relocate to their team location for the duration of the internship.
• Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.

BASIC QUALIFICATIONS

• Candidate must be enrolled at an MBA/MSc/PhD/MEng program with preference for Engineering, Supply Chain and Logistics areas
• Professional work (non-internship) experience
• Native of Fluent Level of Spanish
• Fluent Level of English
• Flexible to work in non-traditional shift pattern in full-time hours
• Availability to be onsite

PREFERRED QUALIFICATIONS

• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills
• Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product

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