Senior Program Lead - Large-Scale POS Transformation

Publicis Groupe ANZ; Ciudad de México; Hybrid; MXN 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health benefits

Office twice weekly (in Mexico City)

Diversity and inclusion program

Job summary

Publicis Sapient in Mexico City is seeking a Senior Manager, Program Management to lead a large-scale POS transformation for a major retailer. You will act as embedded delivery leader, guiding cross-functional teams across POS, supply chain, and store operations to deliver measurable business outcomes.

The role emphasizes governance, multi-year delivery, and executive collaboration, with hybrid delivery models and a focus on operational efficiency and enhanced customer experiences.

Qualifications

• 15+ years leading large-scale enterprise transformation programs.
• Experience delivering POS modernization or retail transformation in complex environments.
• Strong expertise in supply chain and retail operations.
• Proven success managing multi-year, multi-workstream programs with business/tech complexity.
• Experience in client-embedded or staff augmentation models.
• Deep governance, financial management, risk mitigation and delivery excellence.
• Ability to influence executive stakeholders and steering committees.

Responsibilities

• Lead end-to-end delivery of a large-scale POS transformation program from strategy to stabilization.
• Orchestrate multiple workstreams across POS platforms, supply chain, store ops, integrations, and data ecosystems.
• Align technology initiatives with business objectives to drive measurable value.
• Embed with client leadership as primary delivery partner, aligning on priorities and governance.
• Establish robust program governance frameworks with roadmap planning and reporting.
• Proactively manage risks, scope, budget, timelines, and quality across the program.
• Coordinate globally distributed teams in hybrid Agile/Waterfall environments.

Skills

Enterprise program leadership

POS modernization

Retail operations expertise

Executive stakeholder management

Program governance

Agile at scale / hybrid

Job description

Publicis Sapient in Mexico City is seeking a Senior Manager, Program Management to lead a large-scale POS transformation for a major retailer. You will act as embedded delivery leader, guiding cross-functional teams across POS, supply chain, and store operations to deliver measurable business outcomes.

The role emphasizes governance, multi-year delivery, and executive collaboration, with hybrid delivery models and a focus on operational efficiency and enhanced customer experiences.