Senior OT Engineer

Radian Generation; Región Centro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

24/7 on-call rotation

Travel up to NA and international

Descripción de la vacante

Radian Generation is seeking an OT Engineer III to support MSSP obligations and client facilities across multiple sites. The role focuses on OT IT/OT networking, firewall management (Fortinet, Palo Alto), and ensuring secure, scalable connectivity.

You will lead complex network troubleshooting, design and maintain OT architectures, and collaborate with Security, IT, and Operations to enforce standards and resilience across environments. Availability for on-call duty is required.

Formación

• University technical degree or minimum 3–5 years IT network experience.
• Experience providing remote support and reading electrical/network drawings.
• Knowledge in at least two fields: server/HW, networking/infrastructure, cybersecurity, remote support, data storage, or IT support.

Responsabilidades

• Lead troubleshooting and resolution of complex OT network issues (L3 support).
• Design, implement, and maintain OT network architecture across sites and ROCC environments.
• Configure and maintain Fortinet/Palo Alto firewalls including VPNs, NAT and segmentation.
• Ensure proper network segmentation between IT and OT environments.
• Monitor and optimize network performance, uptime, and reliability across sites.
• Support incident response and root cause analysis for network and security issues.
• Participate in patching, upgrades, and lifecycle management of network equipment.
• Collaborate with Security, IT, and Operations on standards and implementations.

Conocimientos

Networking

OT engineering

Fortinet

Palo Alto

Cisco networking

VPNs

Security compliance

Wireshark

Incident response

Remote support

Educación

University technical degree

Herramientas

Wireshark

tcpdump

Fortinet NSE tools

PCAP analysis

Descripción del empleo

About Radian Generation

Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage.

About Radian Generation

Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage.

Who We Serve

Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions.

Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Role and Responsibilities

The OT Engineer III executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will provide support and expertise in supporting networking and security technologies, including Fortinet, Palo Alto, Cisco is comfortable leading resolution of high-impact issues, improving network design, and ensuring stable, scalable connectivity across multiple environments.

This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software.

OT Engineering tasks

• Lead troubleshooting and resolution of complex OT network issues (L3 support)
• Design, implement, and maintain OT network architecture across sites and ROCC environments
• Configure and maintain firewalls (Fortinet, Palo Alto) including VPNs, NAT, and segmentation
• Ensure proper network segmentation between IT and OT environments
• Monitor and optimize network performance, uptime, and reliability across sites
• Support incident response and root cause analysis for network and security-related issues
• Participate in patching, upgrades, and lifecycle management of network equipment
• Collaborate with Security, IT, and Operations teams on standards and implementations

Other

• Report project status for all recurring and non-recurring efforts as required.
• Attend staff and client meetings as required.
• Availability for 24-hour on call duty to meet customer requirements.
• Availability to make occasional, planned shifts in work hours to accommodate efforts that can only be performed after generation hours.
• Develop and document technical processes and procedures as needed.
• Ensure that required tasks are completed or directed to others as necessary.
• Effective written and oral communication at all organizational levels internally and with external customers.

Preferred Experience

• 5–10+ years in networking or OT engineering roles
• Proven experience supporting multi-site or distributed environments
• Experience working in energy, utilities, manufacturing, or industrial environments preferred
• Experience in NERC CIP-regulated environments is preferred.
• Experience in compliance programs or standard-driven environments (e.g., PCI-DSS, NIST, ISO-27001)
• Spanning Tree Protocol (STP/RSTP/MSTP) and loop prevention
• Layer 2/Layer 3 networking (VLANs, routing, failover, redundancy)
• Fortinet (FortiGate) firewall configuration and troubleshooting
• Palo Alto firewall management (policies, NAT, VPNs)
• Cisco networking (switches, routers, ACLs, routing protocols,BGP,OSPF)
• Site-to-site and remote access VPNs
• Network segmentation and zero trust concepts in OT
• Packet capture and troubleshooting tools (Wireshark, tcpdump)
• SCADA systems, RTACs, and industrial protocols (Modbus, DNP3, OPC-UA, etc.)

Required Qualification & Education

• A university technical degree or minimum 3-5 years of relevant IT network experience.
• Direct or indirect service experience and/or experience providing remote support.
• Ability to read electrical, network, infrastructure, and cabling drawings.
• All applicants must have prior professional IT systems management experience and knowledge in at least two of the following fields:
• Server hardware and OS management.
• Networking and infrastructure design, implementation, and management.
• Cybersecurity, including Next-Generation Firewall configuration and management.
• Remote infrastructure and network support.
• Data storage and recovery.
• Tier 2 or Tier 3 IT network/telecommunication support.
• IT infrastructure design or support.

Skills & Competencies

• Possible certification in CCNA/CCNP, Palo Alto PCNSE, Fortinet NSE ethical, responsible, and reliable.
• Exposure to NERC CIP or regulated environments.
• Self-motivated.
• Desire to learn and share newly acquired knowledge with colleagues.
• Remain cool under pressure in a fast-changing environment.
• Navigate business and technical challenges with ease.
• Effective oral and written communication with peers, external customers, and direct supervisors.
• Exceptional organizational skills required.
• Strong team collaborator.
• Independently make decisions and solve problems.
• Accurately remember and clearly communicate detailed technical information.
• Able to work in an electrical environment. This may have been achieved through formal training, previous work experience, or the ability to demonstrate electrical safety skills.
• NGFW configuration, maintenance, and administration.
• Effective written and oral communication at all organizational levels, including engineers, end-users, and external customers.

Additional Notes

• This position requires participation in the company’s 24/7 on call rotation.
• Occasionally required to lift and move up to 50 pounds.
• Must be willing and able to travel throughout North America, or internationally as required.