Senior Oracle EBS Manufacturing & Supply Chain Specialist

Next Level Business Services Inc.; Ramos Arizpe; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Next Level Business Services Inc. seeks a Senior Oracle EBS Manufacturing & Supply Chain Specialist to support manufacturing operations using Oracle EBS R12.

The role requires hands-on troubleshooting across procurement, inventory, BOM, WIP, and related modules, plus strong RCA and ITSM discipline. The ideal candidate has experience with SQL/PL-SQL, workflows, interfaces, and production incident management, and is fluent in Spanish and English.

Qualifications

• Hands-on experience with Oracle EBS R12 and manufacturing modules.
• SQL/PL-SQL troubleshooting and workflow knowledge.
• Experience supporting facility startups and go-live activities.
• Strong RCA, incident management, and ITSM practices.
• Fluent in Spanish and English; onsite at Ramos facility.

Responsibilities

• Troubleshoot Oracle EBS manufacturing and operations incidents.
• Manage interfaces between EBS and MES, WMS, and logistics.
• Perform RCA and implement corrective actions.
• Support go-live, production stabilization, and production incidents.
• Ensure ITGC/SoD compliance and production change controls.

Skills

Oracle EBS

SQL/PL-SQL

Root cause analysis

Incident management

Bilingual Spanish/English

Job description

Job Title: Senior Oracle EBS Manufacturing & Supply Chain Specialist

Locations: Ramos Arizpe, Coahuila, Mexico & SLP Mexico-Onsite

Work Mode: 100% Onsite

Language: Spanish and English

Job Description

We are seeking a Senior Oracle EBS Manufacturing & Supply Chain professional with strong functional and technical expertise to support manufacturing operations, production systems, and enterprise business processes.

The ideal candidate will have hands-on experience with Oracle EBS R12, manufacturing and supply chain modules, SQL troubleshooting, workflow, concurrent programs, interfaces, and production incident management. A development background and experience supporting facility startups are highly preferred.

The candidate must be capable of independently diagnosing and resolving production issues while collaborating effectively with Business and Digital teams.

Key Responsibilities & Requirements

• Strong knowledge of Oracle EBS R12 Manufacturing and Operations modules, including Inventory, BOM, WIP, WMS, Order Management, P2P, Shipping, and basic Finance.
• Independently troubleshoot production incidents, failed transactions, stuck processes, interface errors, workflow failures, and data inconsistencies.
• Perform hands‑on SQL/PL‑SQL troubleshooting and investigate application, configuration, database, and integration issues.
• Demonstrate working knowledge of Oracle Workflow, Concurrent Manager, Concurrent Programs, request logs, forms, and interface tables.
• Troubleshoot integrations between Oracle EBS and MES, supplier/customer interfaces, WMS/logistics, and other enterprise systems.
• Perform root cause analysis (RCA) and implement corrective and preventive actions to minimize recurring incidents.
• Support manufacturing facility startups, implementation activities, go-live, and production stabilization.
• Manage incidents, problems, changes, ticket prioritization, SLA requirements, and technical documentation.
• Ensure compliance with ITGC, Segregation of Duties (SoD), and controlled production change requirements.
• Collaborate effectively with cross‑functional Business and Digital teams.
• Demonstrate strong interpersonal, communication, workload management, and problem‑solving skills.
• Must be fluent in both Spanish and English.
• Must be willing to work onsite daily at the Ramos facility.

Technical Skills & Evaluation Criteria

Technical Area

Expectation

Weight

Oracle EBS Functional & Transactional Knowledge

Working knowledge across core EBS R12 processes, particularly Procurement/P2P, Inventory, Order Management/O2C, Manufacturing, and basic Finance. Ability to navigate transactions, setups, and dependencies to diagnose incidents.

30%

Incident Troubleshooting & Root Cause Analysis

Diagnose failed transactions, stuck processes, interface errors, workflow failures, data inconsistencies, and recurring incidents. Differentiate application, configuration, data, integration, and user/process issues.

25%

Oracle EBS Technical Troubleshooting

Practical knowledge of SQL/PL‑SQL, Concurrent Manager/Programs, Workflow, interface tables, request logs, forms, and basic database concepts. Independently investigate issues without requiring a developer for every incident.

20%

Interfaces & End‑to‑End Integration Support

Understand EBS integrations with MES, supplier/customer interfaces, WMS/logistics, and other enterprise systems. Trace transactions across systems and identify where failures occurred.

15%

ITSM, Controls & Production Support Discipline

Work effectively with Incident, Problem, and Change Management, ticket prioritization, SLA management, documentation, RCA, and controlled production changes while respecting ITGC/SoD requirements.

10%

Preferred Qualifications

• Senior‑level Oracle EBS experience with a strong functional and technical background.
• Prior development or techno‑functional experience.
• Experience supporting manufacturing facility startups and go‑live activities.
• Strong analytical, troubleshooting, and independent problem‑solving capabilities.
• Excellent interpersonal and cross‑functional collaboration skills.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.