Senior Observability Engineer — AI-Driven SRE & Metrics

Levi Strauss & Co.; Ciudad de México; Presencial; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Levi Strauss & Co. is seeking a senior Observability Engineer to design and manage end-to-end observability across hybrid-cloud platforms. You will instrument microservices, implement AI-driven anomaly detection, and guide teams toward proactive issue resolution.

With 7+ years in observability and strong cloud and container experience, you will help advance Levi’s Observability Strategy and accelerate developer productivity through scalable monitoring and governance.

Formación

• 7+ years of IT industry experience focusing on Observability and monitoring solutions.
• Experience administering and integrating New Relic across cloud platforms (GCP, Azure, AWS).
• Hands-on with Datadog, Dynatrace, Grafana, Prometheus and related observability tools.
• Deep understanding of metrics, events, logs and traces and their role in reliability.
• Background in distributed systems, microservices, containers, and CI/CD pipelines.
• Strong communication and leadership with ability to translate needs into technical solutions.

Responsabilidades

• Design, build, and maintain end-to-end observability solutions (metrics, logs, traces, RUM), using New Relic and cloud-native services.
• Instrument microservices, APIs, front-end, and legacy systems for visibility across hybrid-cloud environments.
• Apply AI-powered observability and AIOps to enable proactive monitoring and faster incident resolution.
• Integrate observability into CI/CD and GitOps workflows with automated monitoring and feedback loops.
• Lead cross-functional collaboration to establish scalable monitoring architectures and governance.
• Mentor teams on best practices and advance observability maturity across the organization.

Conocimientos

Observability

New Relic integration

Cloud platforms (GCP/AWS/Azure)

Kubernetes & Docker

CI/CD & DevSecOps

Leadership & collaboration

Problem solving

ITIL/Agile familiarity

Educación

Bachelor's degree in computer science or equivalent

Master's degree preferred

Herramientas

New Relic

Datadog

Dynatrace

Grafana

Prometheus

Kubernetes

Docker

Descripción del empleo

Levi Strauss & Co. is seeking a senior Observability Engineer to design and manage end-to-end observability across hybrid-cloud platforms. You will instrument microservices, implement AI-driven anomaly detection, and guide teams toward proactive issue resolution.

With 7+ years in observability and strong cloud and container experience, you will help advance Levi’s Observability Strategy and accelerate developer productivity through scalable monitoring and governance.