Senior Messaging Engineer (Exchange & Microsoft 365)

Accenture Global; Monterrey; On-site; MXN 900,000 - 1,400,000; Full time

Job summary

Accenture is hiring a MW Messaging Engineer / Exchange Administrator in Monterrey with 5–10 years of experience. You will act as a trusted advisor on Modern Work, Exchange, and related security topics for global clients.

The role requires advanced English, strong troubleshooting, and hands-on experience with Exchange Server/Online, migrations, and PowerShell. Join a team delivering enterprise-scale collaboration transformations.

Qualifications

• 5-10 years of experience in Messaging and Collaboration technologies.
• Strong communication skills in English and ability to facilitate workshops and guidance.

Responsibilities

• Act as a trusted advisor across Modern Work, Identity, and Security solutions.
• Lead technical workshops, knowledge transfer sessions, and customer enablement activities.
• Assess Exchange platform health, performance, resiliency, security posture, and operational readiness.
• Troubleshoot complex issues using telemetry, diagnostics, and log analysis.
• Create remediation plans aligned to business and technical priorities.
• Support migrations, deployments, modernization initiatives, adoption programs, and service lifecycle activities.

Skills

Advanced English

Customer-facing experience

Workshop facilitation

Troubleshooting/problem solving

Tools

Exchange Server

Exchange Online

Hybrid Exchange

Mail Flow Management

SMTP & DNS

Exchange Migrations

PowerShell Scripting

Microsoft 365 Administration

Identity & Security Fundamentals

Networking, Governance & Automation

Job description

We're Hiring | MW Messaging Engineer / Exchange Administrator (5-10 Years Experience)

Are you passionate about Microsoft Messaging technologies and helping organizations modernize their collaboration environments? Join our team and work with global clients on enterprise-scale Microsoft 365 and Exchange initiatives.

• Role: MW Messaging Engineer / Exchange Administrator
• Experience: 5-10 years
• Language: Advanced English (required)

What You'll Do

• Act as a trusted advisor across Modern Work, Identity, and Security solutions.
• Lead technical workshops, knowledge transfer sessions, and customer enablement activities.
• Assess Exchange platform health, performance, resiliency, security posture, and operational readiness.
• Troubleshoot complex issues using telemetry, diagnostics, and log analysis.
• Create remediation plans aligned to business and technical priorities.
• Support migrations, deployments, modernization initiatives, adoption programs, and service lifecycle activities.

Required Technical Skills

• Exchange Server
• Exchange Online
• Hybrid Exchange Configurations
• Mail Flow Management
• SMTP & DNS
• Exchange Migrations
• Advanced Troubleshooting
• PowerShell Scripting
• Microsoft 365 Administration
• Identity & Security Fundamentals
• Networking, Governance & Automation

What We're Looking For

• 5-10 years of experience in Messaging and Collaboration technologies.
• Strong customer-facing or consulting experience.
• Excellent communication skills in English.
• Proven ability to facilitate workshops and deliver technical guidance.
• Strong troubleshooting and root cause analysis capabilities.
• Experience collaborating with engineering, delivery, security, and business stakeholders.
• Continuous learning mindset and passion for customer success.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at [www.accenture.com](https://www.accenture.com)

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