Senior Marketing Operations & Capability Delivery Lead

Healthcare Businesswomen’s Association; Xico; On-site; MXN 1,500,000 - 3,000,000; Full time

Job summary

Novartis is seeking an Associate Director of Marketing Capability Delivery to lead a cross-functional portfolio across Marketing Operations and transformation initiatives. The role partners with senior stakeholders to enable operational excellence, technology enablement, and scalable change at a global level.

You will build and coach a team, implement governance, and drive adoption of new capabilities and ways of working in a fast-paced environment. Fluency in English is required.

Qualifications

• 8+ years of experience in Marketing Operations, business transformation, or related functions.
• 3+ years of people leadership experience, including managers.
• Proven track record leading large-scale cross-functional transformation initiatives.
• Experience managing complex portfolios within global matrix organizations.
• Fluent English (written and verbal).

Responsibilities

• Lead planning, execution, and governance of a portfolio of Marketing Operations initiatives.
• Establish Agile, hybrid, and traditional project management across programs and teams.
• Lead, coach, and develop a team of manager-level professionals.
• Serve as a trusted partner to senior leaders across Marketing Operations and key functions.
• Drive change management, adoption of new capabilities, and stakeholder communications.

Skills

Marketing Operations

Agile Delivery

Stakeholder Management

Change Management

Executive Communication

Leadership

Problem Solving

Strategic Thinking

Education

Master's degree or MBA

Tools

Jira

Agile Tools

Job description

Novartis is seeking an Associate Director of Marketing Capability Delivery to lead a cross-functional portfolio across Marketing Operations and transformation initiatives. The role partners with senior stakeholders to enable operational excellence, technology enablement, and scalable change at a global level.

You will build and coach a team, implement governance, and drive adoption of new capabilities and ways of working in a fast-paced environment. Fluency in English is required.