Senior Incident Response & IT Operations Specialist

Thales; Ciudad de México; Sur place; MXN 550 000 - 850 000; Plein temps

Résumé du poste

Thales is seeking an IT Ops Engineer to support and troubleshoot IT installations, upgrades and security tooling across enterprise environments. You will collaborate with cross-disciplinary teams to ensure reliable IT services and respond to IT requests.

The role requires a Master of Engineering in IT or related field, strong scripting and networking knowledge, and a proactive mindset focused on continuous improvement and customer needs.

Qualifications

• Master's degree in IT or related field.
• Experience in computer engineering or software development with full lifecycle focus.
• Strong communication skills and a customer-oriented mindset.
• Analytical, resourceful and structured problem solving.
• Continuous improvement mindset and willingness to teach others.

Responsabilités

• Support and troubleshoot IT installations and upgrades.
• Respond to general IT requests and maintain security tooling.
• Ensure IT security, availability and reliability of systems.
• Collaborate with multi-disciplinary teams to meet business needs.

Connaissances

Communication

Analytical thinking

Problem solving

Continuous improvement

Multi-disciplinary collaboration

Networking basics

Formation

Master of Engineering (IT)

Outils

Azure

AWS

GCP

VMware VMC

PowerShell

REST

YAML

Java

Description du poste

Thales is seeking an IT Ops Engineer to support and troubleshoot IT installations, upgrades and security tooling across enterprise environments. You will collaborate with cross-disciplinary teams to ensure reliable IT services and respond to IT requests.

The role requires a Master of Engineering in IT or related field, strong scripting and networking knowledge, and a proactive mindset focused on continuous improvement and customer needs.