Senior Import Specialist

Fortune Brands; San Pedro Garza García; On-site; MXN 600,000 - 900,000; Full time

Job summary

Fortune Brands Innovations, Inc. is seeking a Customer Service Analyst - Order Entry / Senior Import Specialist to lead Mexico import operations. You will coordinate shipments, ensure timely delivery, and maintain strict regulatory compliance across documentation, tariffs, and NOM requirements.

The role calls for strong collaboration with brokers, suppliers, and internal teams to achieve cost-efficient, compliant import activities and continuous process improvements.

Qualifications

• Bachelor’s degree in International Trade, International Business, Logistics, or related field.
• 5+ years in import operations, customs compliance, or international logistics.
• Experience with IMMEX and non-IMMEX models is preferred.

Responsibilities

• Manage import operations via ocean, air, and ground transportation.
• Coordinate with suppliers, brokers, forwarders, and carriers.
• Monitor lead times and ensure on-time delivery.
• Ensure accuracy of import documentation and regulatory compliance.
• Prepare reports on shipments, compliance metrics, and costs.

Skills

Mexican Customs Law

USMCA knowledge

Import regulations

Incoterms

NOM requirements

Excel (advanced)

ERP systems knowledge

English communication

Education

Bachelor's in International Trade or related field

Tools

SAP

Oracle

JD Edwards

Dynamics

Job description

Fortune Brands began its journey as a publicly traded company (NYSE: FBHS or “Fortune Brands Home & Security, Inc.”) in 2011, as a successful spin-off from Fortune Brands, Inc. Since then, we have grown organically and through acquisitions, and have delivered strong financial performance. We have also proven our resilience and execution excellence. We outperformed and expanded in our categories through the housing market recovery, and executed our strategies through global disruptions, while refining our portfolio for the future.

On December 14, 2022, we completed theseparation of our Cabinets business, enabling us to pursue our unique and exciting path for accelerating growth and productivity.

Today, we are a new company: Fortune Brands Innovations, Inc. (NYSE: FBIN).

Why work with us?

We are seeking aCustomer Service Analyst - Order Entryto join our team in a highly collaborative and supportive environment.We value individuals who canThink Fastby identifying opportunities to innovate,Work it Togetherby fostering a culture of collaboration and inclusivity, andMake the Hard Callby balancing compassion with decisiveness when it matters most.

Job Description

The Senior Import Specialist will be responsible for managing Moen de México's import operations, ensuring the timely, cost-effective, and compliant movement of materials and products into Mexico. The role oversees import activities from shipment planning through customs clearance and final delivery while ensuring compliance with Mexican customs regulations and company policies.

This position requires a seasoned professional who can operate with minimal supervision, take ownership of day-to-day import operations, proactively resolve issues, and make sound decisions independently. The individual will provide functional leadership across the import process, serve as a trusted advisor on customs and trade compliance matters, and collaborate with brokers, freight forwarders, suppliers, and internal stakeholders to deliver business results and maintain compliance.

MAIN RESPONSIBILITIES:

• Manage import operations via ocean, air, and ground transportation.
• Coordinate with suppliers, freight forwarders, customs brokers, and transportation providers.
• Monitor shipment lead times and ensure on-time delivery.
• Ensure accuracy and completeness of import documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, Customs declarations, NOM certifications, and permits.
• Coordinate customs clearance activities and support issue resolution.
• Review and maintain tariff classifications, import compliance requirements, and applicable NOM regulations.
• Monitor transportation, customs, storage, demurrage, and other import-related costs.
• Prepare reports on shipments in transit, import performance, compliance metrics, and operational issues.
• Support USMCA origin documentation and trade compliance initiatives.
• Drive process improvements to reduce costs, lead times, and compliance risks.
• Partner with Procurement, Supply Chain, Logistics, Finance, and Operations teams to support business objectives.

Qualifications

Education
Bachelor's Degree in International Trade, International Business, Logistics, Business Administration, Supply Chain, or a related field.

Experience

• 5+ years of experience in import operations, customs compliance, or international logistics.
• Strong experience end-to-end import/export processes in Mexico.
• Experience working directly with customs brokers, freight forwarders, carriers, and government authorities.
• Experience in definitive import operations in IMMEX and non-IMMEX business models preferred.
• Ability to independently manage multiple import projects simultaneously.

Technical Skills

• Strong knowledge of Mexican Customs Law, import regulations, customs documentation, tariff classification, customs valuation, USMCA, Incoterms, and NOM requirements.
• Intermediate to advanced English.
• Advanced Excel skills.
• Experience using ERP systems (SAP, Oracle, JD Edwards, Dynamics, etc.)

Additional Information

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