Senior Fraud Operations Analyst — Remote, High-Impact

Apollo; Pachuca; A distancia; MXN 500,000 - 700,000; Jornada completa

Descripción de la vacante

A leading go-to-market revenue solution provider is looking for a Sr. Fraud Operations Analyst to lead investigations on fraud and product abuse. The role requires over 3 years of relevant experience and strong SQL skills. This position promises a dynamic environment where analytical and investigative capabilities are crucial. Join a team passionate about driving productivity with AI and automation.

Servicios

Growth opportunities

Collaborative team environment

Focus on continuous improvement

Formación

• 3+ years of experience in fraud investigations or similar operations roles.
• Experience with chargebacks and understanding of the full lifecycle.
• Ability to manage multiple priorities and work remotely.

Responsabilidades

• Investigate customer-reported events such as account takeover.
• Build fraud event classification processes across teams.
• Train customer-facing teams on verification methods.

Conocimientos

SQL querying skills

Analytical problem solving

Fraud investigations

Independent work

Good written and spoken English

Herramientas

MongoDB

Descripción del empleo

A leading go-to-market revenue solution provider is looking for a Sr. Fraud Operations Analyst to lead investigations on fraud and product abuse. The role requires over 3 years of relevant experience and strong SQL skills. This position promises a dynamic environment where analytical and investigative capabilities are crucial. Join a team passionate about driving productivity with AI and automation.