Senior Customer Quality Engineer – Sensors

TE Connectivity Ltd.; Hermosillo; Presencial; MXN 520.000 - 700.000; Jornada completa

Descripción de la vacante

TE Connectivity’s Customer Quality Engineer (CQE) role supports the Sensors business unit by partnering with customers, sales, engineering, and operations to enhance the overall customer experience and drive quality outcomes across TE’s global operations. The position requires strong problem-solving, auditing expertise, and knowledge of IATF 16949, CSR, and warranty management.

Located in Hermosillo, Sonora, it includes travel up to 25% and cross-functional collaboration across sites and

Formación

• Bachelor’s degree with engineering focus is required.
• Minimum 5 years of experience in automotive quality.
• Experience with IATF 16949 and CSR requirements.
• Auditing qualification in IATF 16949 and VDA 6.3.
• Advanced English skills, verbal and written.

Responsabilidades

• Serve as the primary quality contact for customers.
• Lead customer quality meetings, communications, and escalations.
• Support customer audits, including preparation, pre-audits, and site visits.
• Act as the Voice of Customer for quality-related matters and monitor scorecards.
• Lead cross-functional improvement initiatives and RCA activities.
• Lead warranty settlements and drive reduction initiatives.
• Review and approve 8D reports before customer submission.
• Coordinate customer complaints and containment actions.

Conocimientos

IATF 16949

CSR knowledge

Lean manufacturing

Problem-solving

Advanced English

Data analysis

Educación

Bachelor’s Degree in engineering

Master’s degree preferred

Herramientas

Minitab

Descripción del empleo

TE Connectivity’s Customer Quality Engineer (CQE) role supports the Sensors business unit by partnering with customers, sales, engineering, and operations to enhance the overall customer experience and drive quality outcomes across TE’s global operations. The position requires strong problem-solving, auditing expertise, and knowledge of IATF 16949, CSR, and warranty management.

Located in Hermosillo, Sonora, it includes travel up to 25% and cross-functional collaboration across sites and