Senior Cloud & DevOps Engineer — Remote & Flexible

AgileEngine, LLC.; León; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Professional growth

USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Senior Cloud/DevOps Engineer to operate and improve cloud infrastructure behind an enterprise data platform in a regulated healthcare environment.

The role requires 5+ years of Cloud/DevOps/SRE experience, strong AWS/EKS, Argo Workflows, and Terraform skills, plus excellent English communication. You will lead incident response, improve observability, and mentor engineers while supporting LatAm coverage.

Qualifications

• 5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.
• Strong hands-on experience operating AWS infrastructure in production environments.
• Advanced experience with Kubernetes and Amazon EKS, including workload operations, troubleshooting, access, observability, capacity, and reliability.
• Hands-on experience administering and troubleshooting Argo Workflows or comparable workflow orchestration platforms.
• Strong Infrastructure as Code experience with Terraform and source-controlled infrastructure practices.
• Experience building, hardening, and supporting CI/CD pipelines and production release processes.
• Strong monitoring, logging, alerting, and incident-routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.
• Demonstrated ability to lead complex incident resolution, perform root-cause analysis, and translate findings into preventive improvements.
• Proficiency in automation and scripting using Python, Shell, Bash, or similar languages.
• Ability to make well-reasoned technical decisions, identify tradeoffs, estimate work, and drive improvements across a complex platform.
• Experience mentoring engineers and collaborating effectively with Data Engineering, Security, Governance, Analytics, and business stakeholders.
• Strong written and verbal English communication skills, with the ability to work directly with client stakeholders.
• Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed on-call rotation.

Responsibilities

• Provide senior technical ownership for the Cloud / DevOps service tower during LatAm window.
• Operate, maintain, and improve AWS infrastructure supporting the Data Platform.
• Administer Kubernetes-hosted workloads and Argo Workflows, including deployment and troubleshooting.
• Define and improve standards for Infrastructure as Code and CI/CD with Terraform and Git.
• Lead the consolidation and improvement of observability across infrastructure and data workloads.
• Improve alert routing and escalation workflows across tooling.
• Lead or support major incident response and post-incident reviews.
• Design and implement reliability improvements and automation.
• Track and contribute to service metrics including availability and SLA compliance.
• Apply disciplined change-management and auditability in regulated environment.
• Create and maintain runbooks and knowledge-transfer materials.
• Mentor mid-level engineers and promote best practices.
• Participate in the Cloud / DevOps on-call rotation.

Skills

Cloud Engineering

DevOps

Site Reliability Engineering

English communication

AWS infrastructure

Kubernetes

Argo Workflows

Terraform

Python

Shell/Bash

Incident management

Tools

AWS

Kubernetes

Argo Workflows

Terraform

Splunk

PagerDuty

Opsgenie

Python

Shell

Job description

AgileEngine is seeking a Senior Cloud/DevOps Engineer to operate and improve cloud infrastructure behind an enterprise data platform in a regulated healthcare environment.

The role requires 5+ years of Cloud/DevOps/SRE experience, strong AWS/EKS, Argo Workflows, and Terraform skills, plus excellent English communication. You will lead incident response, improve observability, and mentor engineers while supporting LatAm coverage.