Security Monitoring Center Lead

Sanhua International; Ramos Arizpe; On-site; MXN 391,000 - 614,000; Full time

Job summary

Sanhua International is seeking a Monitoring Coordinator in Ramos Arizpe, Coahuila to oversee the Security Monitoring Center, ensuring continuous surveillance with CCTV, access control, alarms, GPS, and ANPR/LPR technologies. You will coordinate monitoring staff, manage incidents, and support investigations.

Requirements include a Bachelor's degree in IT or related field, advanced English, and 3 years in Monitoring Center Operations with CCTV and video management experience.

Qualifications

• Bachelor's Degree in Information Technology, Systems Engineering, or a related field.
• Advanced English proficiency.
• 3 years in Monitoring Center Operations.
• 3 years working with CCTV and Video Management Systems.
• 3 years in Security Incident Management and Investigations.
• 2 years with Access Control and Alarm Systems.
• 2 years with GPS Platforms and ANPR/LPR Systems.

Responsibilities

• Supervise the continuous operation of the Security Monitoring Center and ensure effective surveillance coverage.
• Coordinate monitoring personnel and ensure compliance with operational procedures and security protocols.
• Manage CCTV systems, video management platforms, access control systems, alarms, GPS tracking, and ANPR/LPR technologies.
• Analyze security alerts, video analytics, and unusual activities to ensure timely detection and escalation.
• Coordinate incident response activities, investigations, video reviews, and digital evidence preservation.
• Monitor system performance and availability, identifying technical failures and coordinating corrective actions.
• Prepare operational reports, incident summaries, security KPIs, and performance metrics.
• Drive continuous improvement initiatives through process optimization, technology implementation, advanced analytics, and AI solutions.

Skills

Monitoring operations

Incident response

Video analytics

Operational reporting

Team coordination

Education

Bachelor's degree in IT / Systems Engineering or related field

Tools

CCTV systems

Video Management Systems

Access Control

Alarm Systems

GPS Platforms

ANPR/LPR Systems

Job description

Sanhua International is seeking a Monitoring Coordinator in Ramos Arizpe, Coahuila to oversee the Security Monitoring Center, ensuring continuous surveillance with CCTV, access control, alarms, GPS, and ANPR/LPR technologies. You will coordinate monitoring staff, manage incidents, and support investigations.

Requirements include a Bachelor's degree in IT or related field, advanced English, and 3 years in Monitoring Center Operations with CCTV and video management experience.