Monitoring Coordinator (BILINGUAL)

Sanhua International; Ramos Arizpe; On-site; MXN 391,000 - 614,000; Full time

Job summary

Sanhua International is seeking a Monitoring Coordinator in Ramos Arizpe, Coahuila to oversee the Security Monitoring Center, ensuring continuous surveillance with CCTV, access control, alarms, GPS, and ANPR/LPR technologies. You will coordinate monitoring staff, manage incidents, and support investigations.

Requirements include a Bachelor's degree in IT or related field, advanced English, and 3 years in Monitoring Center Operations with CCTV and video management experience.

Qualifications

• Bachelor's Degree in Information Technology, Systems Engineering, or a related field.
• Advanced English proficiency.
• 3 years in Monitoring Center Operations.
• 3 years working with CCTV and Video Management Systems.
• 3 years in Security Incident Management and Investigations.
• 2 years with Access Control and Alarm Systems.
• 2 years with GPS Platforms and ANPR/LPR Systems.

Responsibilities

• Supervise the continuous operation of the Security Monitoring Center and ensure effective surveillance coverage.
• Coordinate monitoring personnel and ensure compliance with operational procedures and security protocols.
• Manage CCTV systems, video management platforms, access control systems, alarms, GPS tracking, and ANPR/LPR technologies.
• Analyze security alerts, video analytics, and unusual activities to ensure timely detection and escalation.
• Coordinate incident response activities, investigations, video reviews, and digital evidence preservation.
• Monitor system performance and availability, identifying technical failures and coordinating corrective actions.
• Prepare operational reports, incident summaries, security KPIs, and performance metrics.
• Drive continuous improvement initiatives through process optimization, technology implementation, advanced analytics, and AI solutions.

Skills

Monitoring operations

Incident response

Video analytics

Operational reporting

Team coordination

Education

Bachelor's degree in IT / Systems Engineering or related field

Tools

CCTV systems

Video Management Systems

Access Control

Alarm Systems

GPS Platforms

ANPR/LPR Systems

Job description

Position: Monitoring Coordinator

Job Description

We are seeking a Monitoring Coordinator to oversee the daily operations of the Security Monitoring Center, ensuring continuous surveillance through CCTV systems, access control, alarm systems, GPS platforms, and advanced security technologies. This role is responsible for coordinating monitoring personnel, managing incident escalation, supporting investigations, and ensuring the effectiveness and continuity of security operations.

Main Responsibilities

• Supervise the continuous operation of the Security Monitoring Center and ensure effective surveillance coverage.
• Coordinate monitoring personnel and ensure compliance with operational procedures and security protocols.
• Manage CCTV systems, video management platforms, access control systems, alarms, GPS tracking, and ANPR/LPR technologies.
• Analyze security alerts, video analytics, and unusual activities to ensure timely detection and escalation.
• Coordinate incident response activities, investigations, video reviews, and digital evidence preservation.
• Monitor system performance and availability, identifying technical failures and coordinating corrective actions.
• Prepare operational reports, incident summaries, security KPIs, and performance metrics.
• Drive continuous improvement initiatives through process optimization, technology implementation, advanced analytics, and AI solutions.

Requirements

Bachelor's Degree in Information Technology, Systems Engineering, or a related field.

Advanced English proficiency.

• 3 years in Monitoring Center Operations.
• 3 years working with CCTV and Video Management Systems.
• 3 years in Security Incident Management and Investigations.
• 2 years with Access Control and Alarm Systems.
• 2 years with GPS Platforms and ANPR/LPR Systems.

Knowledge of:

• Incident response protocols.
• CCTV investigations and video review.
• Digital evidence preservation.
• Video analytics and security technologies.
• Security KPIs and operational reporting.
• Integrated monitoring center operations in industrial environments.

Reports to: Security Manager

Location

Ramos Arizpe, Coahuila

Why Join Us?

Join a global organization where you will play a key role in protecting people, facilities, and company assets through advanced security technologies, continuous improvement initiatives, and operational excellence.