Seasonal Part-time Ops Agent - CUN

Delta Air Lines; Cancún; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A major airline in Cancún is seeking an Operation Agent responsible for ensuring safe and timely handling of baggage and cargo. Candidates must be bilingual in English and Spanish, possess a high school diploma, and have relevant licenses. The role involves physical tasks and safety practices in varying weather conditions, offering competitive benefits aligned with local regulations.

Servicios

Competitive benefits as per local regulations

Formación

• Must be fluent in English and Spanish, both written and verbally.
• Have valid driver's license and Mexican Operations License.
• Ability to lift items weighing up to 70 pounds occasionally.

Responsabilidades

• Supervise tasks related to baggage handling and safety.
• Observe and monitor vendor activities for security.
• Operate scanners and ensure correct routing of baggage.

Conocimientos

Safety and Security Awareness

Bilingual English and Spanish

Basic Computer Skills

Strong Verbal Communication

Educación

High School Diploma or GED

Descripción del empleo

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)

• Vision: Deliver world‑class service to all customers.
• Mission: Make every customer feel like the most valued person.

As an Operation Agent, you will work with an innovative team whose common goal is to ensure that our customer’s baggage and cargo arrives safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As an Operation Agent, you play a key part in keeping our brand strong by maintaining professionalism and exhibiting a positive attitude inside and outside of work.

Operations Agents will be scheduled to work a shift between 20 to 40 hours per week. Work tasks may include bending, stooping, and twisting, standing, and walking. Work tasks are repetitive and may include actions such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period in aircraft bins. At times, these tasks will be completed in harsh weather conditions (heat, rain, to name a few).

Summary Of Responsibilities (not Comprehensive Of All Tasks)

• Supervise BW vendor tasks, such as the safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from the aircraft, in addition to being responsible for on‑time connections by guiding incoming and departing aircraft from the gate positions.
• Observe and monitor the Security and BW vendor activities that include the safeguard of Cargo, baggage, and mail from damage, loss, and weather.
• Occasionally lift and load baggage onto carts and to ensure each bag reaches its destination.
• Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger’s destination.
• Practices safety‑conscious behaviors in all operational processes and procedures.

What You Need To Succeed (Minimum Qualifications)

• Consistently makes safety and security, of self and others, the priority.
• Embraces a diverse set of people, thinking, and styles.
• Must have current authorization to work and live in Mexico at the time of your application. Delta does not sponsor for this role.
• Must be fluent, both written and orally, in English
• Must be fluent, both written and orally, in Spanish
• Have a high school diploma or GED equivalent
• Have valid driver's license
• Valid Mexican Operations License issued by Secretaria de Comunicaciones y Transportes
• Valid Medical CertificateBe at least 18 years of age
• Ability to occasionally lift bags or items weighing up to and including 50 pounds
• Ability to occasionally lift bags or items weighing between 50 and 70 pounds
• Possess basic computer skills
• Have strong verbal communication skills
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays

What Will Give You a Competitive Edge (Preferred Qualifications)

N/A

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Delta benefits as per local regulations and work rules will apply.