Salesforce Developer

Cognizant; Ciudad de México; Presencial; MXN 1,308,000 - 1,683,000; Jornada completa

Descripción de la vacante

A leading tech firm in Mexico City is seeking a Sr. Developer with 5-9 years of experience and expertise in Salesforce Einstein tools. The role involves developing predictive analytics solutions and enhancing customer engagement through tailored recommendations. Ideal candidates have a strong background in Finance and Accounting and must adapt to a hybrid work model. This position offers a great opportunity to drive impactful solutions within a day shift environment.

Formación

• 5 to 9 years of experience in software development, particularly within Salesforce ecosystems.
• Strong expertise in utilizing Salesforce Einstein tools.
• Hands-on experience in Finance and Accounting domains.

Responsabilidades

• Develop solutions using Einstein Prediction Builder for predictive analytics.
• Create personalized recommendations with Einstein Next Best Action.
• Configure and manage SFDC TCRM for customer relationship enhancement.

Conocimientos

Salesforce Einstein tools expertise

Predictive analytics

Finance and Accounting knowledge

Problem-solving skills

Communication skills

Herramientas

Salesforce

Descripción del empleo

Job Summary

We are seeking a Sr. Developer with 5 to 9 years of experience to join our team. The ideal candidate will possess expertise in Salesforce Einstein tools and configurations with a strong background in Finance and Accounting. This hybrid role requires a deep understanding of Salesforce technologies to drive impactful solutions in a day shift setting. No travel is required.

Responsibilities

• Develop and implement solutions using Einstein Prediction Builder to enhance predictive analytics capabilities.
• Utilize Einstein Next Best Action to create personalized recommendations that improve customer engagement.
• Leverage Einstein Discovery to uncover insights and drive data-driven decision-making processes.
• Configure and manage SFDC TCRM to optimize customer relationship management strategies.
• Integrate Service Cloud Einstein to streamline customer service operations and improve response times.
• Implement Sales Cloud Einstein to boost sales performance through intelligent insights and automation.
• Manage SFDC Data to ensure data integrity and accuracy across all Salesforce platforms.
• Perform SFDC Configuration to customize Salesforce applications according to business needs.
• Collaborate with finance and accounting teams to align Salesforce solutions with domain-specific requirements.
• Provide technical expertise in Salesforce tools to support cross-functional teams in achieving business objectives.
• Ensure compliance with industry standards and best practices in all Salesforce implementations.
• Monitor and troubleshoot Salesforce applications to maintain optimal performance and user satisfaction.
• Document and maintain technical specifications and project documentation for future reference.

Qualifications

• Possess strong expertise in Einstein Prediction Builder and its application in predictive analytics.
• Demonstrate proficiency in Einstein Next Best Action for creating tailored customer experiences.
• Have hands-on experience with Einstein Discovery for data analysis and insight generation.
• Show capability in configuring and managing SFDC TCRM for effective customer relationship management.
• Exhibit knowledge in integrating Service Cloud Einstein to enhance customer service operations.
• Be skilled in implementing Sales Cloud Einstein to drive sales efficiency and effectiveness.
• Have a solid understanding of SFDC Data management and configuration to ensure data quality.
• Bring domain expertise in Finance and Accounting to tailor Salesforce solutions to industry needs.
• Display strong problem-solving skills and the ability to troubleshoot complex Salesforce issues.
• Communicate effectively with cross-functional teams to deliver high-quality Salesforce solutions.
• Maintain up-to-date knowledge of Salesforce technologies and industry trends.
• Be adaptable to a hybrid work model and collaborate effectively in a day shift environment.