Salesforce Analyst: Drive Automation & Efficiency

Valce Talent Solutions; Región Centro; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Valce Talent Solutions is seeking a Salesforce Analyst to partner with business users, identify bottlenecks, and drive process improvements. The role focuses on requirements gathering, QA testing, and delivering declarative Salesforce solutions while safeguarding data security and supporting Agile ceremonies.

The ideal candidate will have SFDC administration skills, experience with flows and validation rules, and a background in auto-finance operations.

Formación

• Knowledge of underwriting and contract funding processes is relevant
• Familiarity with account management systems like Provenir, CPW, AutoSuite, AutoIMS, DealerSource
• Intermediate SFDC knowledge with objects, fields, flows, Lightning, and Communities
• Understanding of Dealer Service operations and auto-finance loan processes
• Awareness of Vision/Roadmap creation and backlog refinement
• Understanding of Agile/SAFe concepts and workplace application
• Strong interpersonal and written communication across levels

Responsabilidades

• Build relationships with business users, stakeholders and partners using Salesforce expertise
• Analyze business processes and propose solutions to improve accuracy and efficiency
• Prepare and maintain detailed records, reports and ad hoc summaries
• Create functional business requirements and user stories
• Assess training needs and create training materials and user docs
• Understand dependencies that affect other business processes or IT systems
• Experience with data transfer and cleansing via Salesforce tools (APEX Data Loader, Workbench, SFDC Import Wizard)
• Use declarative Salesforce features to maintain flows, validation rules and page layouts

Conocimientos

Salesforce administration

Requirements gathering

QA testing

Agile methodology

Documentation

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Salesforce

Descripción del empleo

Valce Talent Solutions is seeking a Salesforce Analyst to partner with business users, identify bottlenecks, and drive process improvements. The role focuses on requirements gathering, QA testing, and delivering declarative Salesforce solutions while safeguarding data security and supporting Agile ceremonies.

The ideal candidate will have SFDC administration skills, experience with flows and validation rules, and a background in auto-finance operations.