Sales Operations Manager

Littelfuse; México; A distancia; MXN 2,154,000 - 3,015,000; Jornada completa

Descripción de la vacante

A leading electronic components manufacturer is seeking a Sales Operations Manager responsible for driving process excellence across customer order management. Candidates must have a Bachelor’s degree in Engineering or IT and 5-8 years of experience in business improvement projects. The role offers a competitive salary, outstanding benefits, and opportunities for professional development.

Servicios

Medical, dental, and vision coverage

401(k) with company match

Paid time off and 11 holidays

$850 Lifestyle Spending Account

Tuition reimbursement (up to $20,000)

Lean Six Sigma certification opportunities

Life, disability, and voluntary insurance options

Formación

• 5–8 years of experience in business improvement projects, preferably in electronics or manufacturing.
• Green or Black Belt certification in process improvement is a plus.
• Exceptional leadership, collaboration, and client-facing communication skills.

Responsabilidades

• Act as the central point between business functions and customers, ensuring flawless order execution.
• Lead initiatives to optimize the order management process and support applications.
• Prepare and present performance reports, KPIs, and recommendations to leadership.

Conocimientos

ERP systems (SAP)

BI tools (Tableau or Power BI)

Leadership

Analytical skills

Educación

Bachelor’s degree in Engineering, IT, or Computer Science

MBA

Descripción del empleo

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

As a Sales Operations Manager (ICP), you will be responsible for driving process excellence and operational efficiency across customer order management, pricing, sales support, and customer service. Your role will focus on delivering best-in-class service, optimizing tools and procedures, and enabling data-driven decision-making to support revenue growth and profitability for the business unit.

About the Job

• Act as the central point between business functions and customers, ensuring flawless order execution and communication.
• Lead initiatives to optimize the order management process and supporting applications for enhanced customer satisfaction.
• Prepare and present performance reports, KPIs, and recommendations to leadership, driving strategic improvements.
• Support commercial channels through inventory, pricing alignment, and performance analysis.
• Oversee rebate, incentive, and commission programs; manage Ship & Debit claims and tools.
• Lead the Customer Service and Pricing teams, ensuring operational excellence and alignment with business goals.

About You

• Bachelor’s degree in Engineering, IT, or Computer Science required; MBA is a plus.
• 5–8 years of experience in business improvement projects, preferably in electronics or manufacturing.
• Strong knowledge of ERP systems (SAP preferred) and BI tools like Tableau or Power BI.
• Green or Black Belt certification in process improvement is a plus.
• Exceptional leadership, collaboration, and client-facing communication skills.
• Able to lead cross‑functional projects, manage change, and guide internal teams to success.
• Organized and analytical with strong attention to detail.

Littelfuse is an equal opportunity employer committed to empowering every associate to make a difference — everywhere, every day.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match and annual contribution
• Paid time off and 11 holidays
• $850 Lifestyle Spending Account
• Tuition reimbursement (up to $20,000)
• Lean Six Sigma certification and career development opportunities
• Life, disability, and voluntary insurance options

Salary Range

$117,600 - $164,580

The salary offered will vary depending on your location, job‑related skills, knowledge, and experience.