Sales Analyst

Dematic; Guadalupe; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company in Monterrey is seeking a Sales Analyst to support the Service Sales Operations team. This role involves managing order entries, supporting Account Managers, and maintaining customer documentation. The ideal candidate will have strong organizational skills and experience with MS Office, Salesforce, and SAP while providing excellent customer service in a dynamic environment.

Servicios

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Formación

• Strong interpersonal skills in dealing with internal and external customers.
• Ability to work in high-pressure environments.
• Experience with MS Office, Salesforce, and SAP.

Responsabilidades

• Perform Order Entry processing and contract renewal documentation.
• Coordinate and oversee various project activities as backup support.
• Provide support to Account Managers during the sales process.
• Assist in maintaining a detailed contact list and tracking potential sales opportunities.

Conocimientos

Interpersonal skills

Organizational skills

Communication skills

Problem-solving

Positive attitude

Prioritization skills

Herramientas

MS Office

Salesforce

SAP

Descripción del empleo

Our Dematic Logistics team has an immediate need for a Sales Analyst at our Monterrey location. The Sales Support Specialist works under the direction of the Service Sales Operations Manager. They will assist with handling requests and providing customer service guidance and support to the Customer Service Sales Team. Other responsibilities include dealing directly with internal and external customers, maintaining, and updating site documentation as required via Salesforce, processing order entry and renewals, monitoring service call/email activity, and following up with regional Account Managers and customers as needed.

What We Offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications

Essential Role and Responsibilities

• Perform Order Entry processing and contract renewal documentation which includes: Review of documentation, uploading documentation, filling out documentation, auditing and reviewing peers' documentation and constant communication and follow-up to meet tight deadlines
• Coordinate and oversee various project and scheduling activities as backup (or primary) support
• Provides support to Account Managers, Aftermarket Account Managers, and customers during the sales process
• Assists in maintaining a detailed contact list, customer installations, and logging/tracking potential sales opportunities
• Supports account relationships with the designated Account Manager(s)

What We Are Looking For

• Strong interpersonal skills in dealing with internal and external customers
• Strong organizational and communication skills
• Experience with MS Office, Salesforce, and SAP
• Ability to work in a high-pressure, high-stress, and dynamic environment
• Positive attitude towards customers and co-workers
• Prioritization skills are a must
• Ability to identify problems as they occur and take appropriate steps to solve them