Revenue Analyst II: Pricing & Margin Optimizer

Ria Money Transfer; Santiago de Querétaro; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Life insurance

Partial Medical insurance

Tuition Assistance

Employee Stock Purchase Plan

Growth Opportunities

Job summary

Ria Money Transfer in Querétaro, Mexico, is seeking a Revenue Analyst II to support the US Agent Channel by executing high-accuracy pricing and revenue operations that protect margin while enabling market share growth.

This role is responsible for processing and analyzing commercial requests related to FX, fees, commissions, and agent economics; identifying profitability risks; and supporting revenue initiatives across regions and corridors.

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or related field (or equivalent relevant experience for internal candidates).
• Strong English and Spanish communication skills (written communication is essential; verbal communication is limited but must be professional and effective when needed).
• Advanced MS Excel skills (proven ability to manage large datasets, build structured models, validate outputs, and detect inconsistencies).
• Strong analytical ability and attention to detail; able to identify errors, gaps, and risk drivers in pricing and profitability.
• Highly organized and self-managed; able to prioritize independently and perform consistently in a high-volume, high-accountability environment.
• Basic familiarity with FX concepts, pricing mechanics, and competitive benchmarking (experience in money transfer, payments, banking, or adjacent industries is a plus).
• Experience using reporting tools and dashboards (Power BI preferred).
• Experience with ticketing/workflow tools (Zendesk, Jira, or similar) is a plus.

Responsibilities

• Evaluate and process a high volume of case-based requests (primarily via email and ticketing systems such as Zendesk), ensuring fast turnaround and zero tolerance for preventable errors.
• Perform FX, fee, and commission analysis to recommend competitive, economically sound solutions aligned with profitable growth and market share objectives.
• Monitor agent profitability and identify low-profit or loss-making agencies; propose corrective actions based on full economics (pre- and post-banking costs).
• Develop a working understanding of payer costs in destination countries and settlement/funding costs in origin markets, and incorporate them into case decisions and profitability assessments.
• Support revenue optimization across a portfolio of agents (macro view), including trends in volume, margin, spread, and profitability by corridor, region, and competitor footprint.
• Maintain competitor benchmarking and local market intelligence to understand pricing pressure, competitive positioning, and realistic break-even thresholds.
• Support cross-functional execution with Sales, Finance, Operations, Treasury, BI, and other internal stakeholders by providing structured analysis, clear documentation, and defensible recommendations.
• Build and maintain reporting outputs (Excel and Power BI) to track KPIs, targets, trends, and opportunities (daily/monthly reports, portfolio health, and growth areas).
• Understand and apply product economics beyond remittances, including (at a minimum) check cashing fundamentals, debit terminal payment economics (vs. cash), basic bill pay and mobile top-up knowledge, and how complementary services can increase competitiveness and share-of-wallet at the agent level.
• Use internal tools and documentation standards to ensure traceability, audit readiness, and continuity of decisions over time (structured notes, case history, and escalation records).
• Escalate complex cases appropriately and support resolution by assembling complete context, validating assumptions, and coordinating required inputs.

Skills

Excel proficiency

Power BI

English & Spanish communication

Analytical thinking

Attention to detail

Organizational skills

Pricing & profitability analysis

Education

Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or related field

Tools

Zendesk

Jira

Job description

Ria Money Transfer in Querétaro, Mexico, is seeking a Revenue Analyst II to support the US Agent Channel by executing high-accuracy pricing and revenue operations that protect margin while enabling market share growth.

This role is responsible for processing and analyzing commercial requests related to FX, fees, commissions, and agent economics; identifying profitability risks; and supporting revenue initiatives across regions and corridors.