Retention Data Product Analyst (Remote)

Capgemini; México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance-based bonuses

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Flexible work arrangements

Descripción de la vacante

Capgemini is seeking a data-driven professional to support customer retention initiatives for a major U.S. insurer. You will analyze data, generate monthly retention reports, and contribute to product development and roadmapping while ensuring user-centric outcomes for insurance products.

The role requires 3–6 years of experience, a Bachelor’s in Analytics, fluent English, and knowledge of retention processes. Flexible work arrangements include remote and office-based options.

Formación

• Bachelor's degree in Analytics is required.
• 3 to 6 years of work experience is required.
• Experience in Customer Retention processes is required.
• Experience in Insurance Companies is preferable.
• Fluent English is required.

Responsabilidades

• Obtain and evaluate data to support customer retention initiatives.
• Analyze information using data and support the retention leader in monthly reports.
• Participate in product development and innovation from concept through production.
• Contribute to product strategy, roadmapping, and market research.
• Apply user-centric insights to insurance product lifecycles and pricing changes.

Conocimientos

English

Data Analytics

Customer Experience

Retention Reporting

Communication

Educación

Bachelor's degree in Analytics

Herramientas

Power BI

Excel

PowerPoint

Descripción del empleo

Capgemini is seeking a data-driven professional to support customer retention initiatives for a major U.S. insurer. You will analyze data, generate monthly retention reports, and contribute to product development and roadmapping while ensuring user-centric outcomes for insurance products.

The role requires 3–6 years of experience, a Bachelor’s in Analytics, fluent English, and knowledge of retention processes. Flexible work arrangements include remote and office-based options.