Retail Floor Associate: Customer Service & Merchandising

SITIO DE EMPLEO ODEMAS; Zacatecas; On-site; MXN 112,000 - 156,000; Full time

Job summary

SITIO DE EMPLEO ODEMAS is seeking a friendly AUXILIAR GENERAL_PISO to support daily store operations and ensure a welcoming shopping environment. You will assist customers, keep shelves stocked, and help maintain clean, organized displays, pricing accuracy, and inventory checks.

The role requires strong communication, teamwork, and the ability to stand for long periods. Prior retail or customer service experience is an asset; high school diploma preferred; weekend shifts may be required.

Qualifications

• High school diploma preferred.
• Retail or customer service experience is an asset.
• Strong communication and customer-centric approach.

Responsibilities

• Assist customers with queries and product information.
• Keep store floor stocked and displays organized and attractive.
• Maintain clean store environment and tidy shelves.
• Price and label merchandise accurately and ensure pricing information is correct.
• Assist with inventory management and report discrepancies.
• Handle customer inquiries and provide solutions for satisfaction.
• Collaborate with team to achieve store goals.
• Follow health and safety guidelines and store procedures.
• Stay updated on new products and promotions and offer recommendations.

Skills

Customer service

Product knowledge

Communication skills

Team collaboration

Attention to detail

Physical stamina

Basic math

Flexibility

Education

High school diploma

Job description

SITIO DE EMPLEO ODEMAS is seeking a friendly AUXILIAR GENERAL_PISO to support daily store operations and ensure a welcoming shopping environment. You will assist customers, keep shelves stocked, and help maintain clean, organized displays, pricing accuracy, and inventory checks.

The role requires strong communication, teamwork, and the ability to stand for long periods. Prior retail or customer service experience is an asset; high school diploma preferred; weekend shifts may be required.