Restaurant Supervisor

Four Seasons Hotels Limited; Cabo San Lucas; On-site; MXN 360,000 - 600,000; Full time

Benefits offered by this job

Annual incentive plan

Transportation service from San Lucas

Food vouchers

Uniform laundry service

Training programs and workshops

Interaction with leadership team

Recognition programs

Job summary

Four Seasons Cabo Del Sol in Cabo Del Sol, Mexico, seeks a Restaurant Supervisor to oversee the restaurant operations during all meal periods. You will supervise service, ensure guest satisfaction, and maintain high hospitality standards within the Food & Beverage division.

Ideal candidates have supervisory experience in F&B, strong knowledge of service, and the ability to multi-task while communicating fluently in English and Spanish.

Qualifications

• Previous experience in a supervisory position in Food & Beverage.
• Knowledge of food & beverage service.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.
• Excellent reading, writing & oral proficiency in English and Spanish.

Responsibilities

• Ensure smooth restaurant operations and uphold service standards.
• Maintain expert knowledge of menus, beverages, pricing, and hotel facilities.
• Resolve guest concerns promptly and ensure guest satisfaction.
• Coach, train, and monitor team performance to maintain service excellence.
• Ensure exceptional quality, hospitality, and guest experience.
• Maintain a visible presence in the operation and handle guest requests effectively.

Skills

Food & Beverage supervision

Multitasking

English and Spanish fluency

Interpersonal skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

About the role

The Restaurant Supervisor will be responsible for supervising compliance with standards in the operation of each meal period of the Restaurant; Her/him will oversee the organization of the operation and the service in all department activities.

What you will do

• Ensure smooth restaurant operations and uphold service standards.
• Maintain expert knowledge of menus, beverages, pricing, and hotel facilities.
• Resolve guest concerns promptly and ensure guest satisfaction.
• Coach, train, and monitor team performance to maintain service excellence.
• Ensure exceptional quality, hospitality, and guest experience.
• Maintain a visible presence in the operation and handle guest requests effectively .

What you bring

• Previous experience in a supervisory position in Food & Beverage.
• Knowledge of food & beverage service.
• Able to multitask and prioritize workload and projects simultaneously and efficiently
• Excellent reading, writing & oral proficiency in the English and Spanish language.
• Proven interpersonal skills with a track record of successful client interactions.

*This position requires applicants to have valid work authorization in Mexico.

What we offer:

• Highly competitive salaries , with an attractive annual incentive plan for management and Department Head positions.
• Transportation servicefrom San Lucas and San Josédel Cabo to the resort.
• Food Vouchers
• Uniform laundry service , ensuring comfort anda professionalappearance.
• Training programsand in-house workshops to support your professional development.
• A dynamic, diverse, and challenging work environment with close interaction with the leadership team.
• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year

Schedule & Hours:

• Full-time position
• Shifts may include early mornings, evenings, weekends, and holidays depending on operational needs

Learn More by Visiting Us:

• Company Website: https://www.fourseasons.com/cabodelsol/villa-residence-rentals
• Instagram: https://www.instagram.com/fscabodelsol

*Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for aninterview.*