Remote Site Reliability Engineer - Cloud & Automation

Hiresur; México; Remote; MXN 1,039,000 - 1,246,000; Full time

Benefits offered by this job

Unlimited PTO

Fully Remote

Job summary

Hiresur is seeking a proactive Site Reliability Engineer (SRE) to keep a secure SaaS platform fast, reliable, and improving. The role spans Windows-based apps and cloud-native infrastructure (AWS, containers, Terraform, Ansible).

The candidate will own production reliability, investigate complex failures, and automate improvements, with on-call rotation and opportunity to learn Windows/SQL Server as needed. Remote work with US business hours is expected.

Qualifications

• 5+ years of hands-on SRE, DevOps, or WebOps experience supporting production SaaS systems.
• Strong practical experience with Terraform and Ansible for infrastructure management.
• AWS operations experience, including Lambda, DynamoDB, CloudWatch, and IAM.
• Strong relational database fundamentals (PostgreSQL, MySQL, or similar), including query tuning, replication, backups, recovery, and high availability.
• Experience operating and debugging containerized and distributed systems in production.
• Strong Linux systems administration skills.
• Ability to script and automate with Python, Bash, or PowerShell (PowerShell can be learned on the job).
• Experience building and maintaining CI/CD pipelines.
• Familiarity with Redis, Kibana, Elasticsearch, and centralized logging.
• Excellent incident response, troubleshooting, and communication skills.
• Demonstrated ownership, curiosity, self-directed learning, and a record of proactively improving systems.
• Availability to work US business hours and participate in an on-call rotation.

Responsibilities

• Own availability, reliability, and performance of core backend infrastructure across Windows and Linux environments.
• Improve observability using Kibana, CloudWatch, centralized logging, and custom telemetry; identify monitoring gaps before incidents occur.
• Build, maintain, and improve CI/CD pipelines and infrastructure as code using Terraform and Ansible.
• Learn and operate production Windows environments, including .NET Framework/.NET Core applications hosted on IIS.
• Learn and support SQL Server, including AlwaysOn and Service Broker, alongside PostgreSQL and Aurora.
• Operate cloud-native services and workloads across AWS Lambda, DynamoDB, Redshift, OpenStack, and containers.
• Participate in an on-call rotation, troubleshoot incidents, and contribute to effective postmortems and preventive actions.
• Partner with engineering teams to improve deployment safety, system resilience, and operational processes.
• Proactively identify problems, automate repetitive work, and drive improvements without waiting for direction.

Skills

Terraform

Ansible

AWS

Linux

Python

Bash

PowerShell

CI/CD

Kubernetes

PostgreSQL

MySQL

Redis

Kibana

Elasticsearch

Logging

On-call

Ownership

Tools

Terraform

Ansible

AWS

Job description

Hiresur is seeking a proactive Site Reliability Engineer (SRE) to keep a secure SaaS platform fast, reliable, and improving. The role spans Windows-based apps and cloud-native infrastructure (AWS, containers, Terraform, Ansible).

The candidate will own production reliability, investigate complex failures, and automate improvements, with on-call rotation and opportunity to learn Windows/SQL Server as needed. Remote work with US business hours is expected.