Remote SAP Basis Lead — Senior Private-Cloud Admin

Turtle Trax S.A.; México; Remote; MXN 600,000 - 900,000; Full time

Job summary

Turtle Trax S.A. seeks an experienced SAP Basis consultant to lead end-to-end management of complex private cloud landscapes.

You will handle troubleshooting, RCA investigations, and proactive monitoring aligned with SAP best practices to ensure high availability. Responsibilities include maintaining transport landscapes, applying security patches, performing data growth management, and delivering timely changes.

Qualifications

• Minimum 5–7 years of hands-on SAP Basis administration and support experience.
• Valid SAP Certification in Basis Technology
• Must meet strict SLAs: 20-minute reaction time and 4-hour resolution for Priority 1 incidents.
• Proficiency in SAP Focused RUN, Cloud ALM, and ServiceNow.
• Strong communication skills with ability to raise risks to SAP leadership.

Responsibilities

• End-to-end technical management of complex private cloud landscapes.
• Troubleshooting, deep-dive investigations, and RCA for complex issues.
• Proactive monitoring of health, job, integration, performance, and data growth.
• Technical housekeeping: log data cleaning, security patch maintenance, data growth management.
• Change & Release Management: maintenance of transport landscapes and technical changes.
• Deliverables include Monthly Service Performance Reports, weekly open item highlights, and maintenance of KEDBs and monitoring documentation.

Skills

SAP Basis administration

Mentoring & communication

Advanced English

Education

SAP Certification in Basis Technology

Tools

SAP Focused RUN

Cloud ALM

ServiceNow (SNOW)

Job description

Turtle Trax S.A. seeks an experienced SAP Basis consultant to lead end-to-end management of complex private cloud landscapes.

You will handle troubleshooting, RCA investigations, and proactive monitoring aligned with SAP best practices to ensure high availability. Responsibilities include maintaining transport landscapes, applying security patches, performing data growth management, and delivering timely changes.