Remote Onboarding Analyst - Scale Customer Launches

Vonage; México; A distancia; MXN 739,000 - 1,110,000; Jornada completa

Descripción de la vacante

A global cloud communications leader is seeking an Onboarding Analyst to enhance the customer onboarding journey in Mexico. The ideal candidate will manage onboarding processes, improve tools, and communicate effectively with diverse teams. Required qualifications include a Bachelor's degree in Business and experience in fast-paced environments. Familiarity with JIRA and Salesforce is a plus. This position is remote, requiring legal authorization to work in Mexico.

Formación

• Degree educated in Business.
• Exceptional ability to balance competing priorities.
• Experience in a fast-paced, global environment.

Responsabilidades

• Ensure smooth operation of all processes relating to customer onboarding.
• Communicate effectively with internal and external teams.
• Identify process improvement areas and solutions.

Conocimientos

Customer focused

Collaborative and friendly

Problem solver

Technically savvy

Process oriented

Able to balance competing priorities

Educación

Bachelor's degree in Business

Herramientas

JIRA

Salesforce

G-Suite

Descripción del empleo

A global cloud communications leader is seeking an Onboarding Analyst to enhance the customer onboarding journey in Mexico. The ideal candidate will manage onboarding processes, improve tools, and communicate effectively with diverse teams. Required qualifications include a Bachelor's degree in Business and experience in fast-paced environments. Familiarity with JIRA and Salesforce is a plus. This position is remote, requiring legal authorization to work in Mexico.