Remote NOC Engineer: 24/7 Cloud Monitoring & Incidents

Third-Party Job Posts; México; A distancia; MXN 400,000 - 500,000; Jornada completa

Descripción de la vacante

A global tech company is seeking a NOC Engineer to provide 24/7 operational support for their AWS-based infrastructure. This fully remote role will involve monitoring critical systems, executing operational tasks, and collaborating with engineering teams. Candidates should have 3+ years of IT operations experience and proficiency with monitoring tools like DataDog and PagerDuty. Join a dynamic team that embraces innovation and offers opportunities for professional growth.

Servicios

Monthly Wellness Fridays

Full Paid Parental Leave

Professional development courses

Formación

• 3+ years of experience in IT operations or related field.
• Hands-on exposure to monitoring tools like DataDog.
• Experience using ticketing systems (Jira) and project management tools.

Responsabilidades

• Monitor alerting channels and validate alerts.
• Provide regular status updates during incidents.
• Execute documented runbooks for common issues.

Conocimientos

Monitoring tools experience (DataDog, AWS CloudWatch)

Incident management

Networking skills

Communication skills

Detail-oriented documentation

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

PagerDuty

Jira

Terraform

Descripción del empleo

A global tech company is seeking a NOC Engineer to provide 24/7 operational support for their AWS-based infrastructure. This fully remote role will involve monitoring critical systems, executing operational tasks, and collaborating with engineering teams. Candidates should have 3+ years of IT operations experience and proficiency with monitoring tools like DataDog and PagerDuty. Join a dynamic team that embraces innovation and offers opportunities for professional growth.