Remote Cruise Planner: Turn Inquiries into Dream Voyages

Elite Escapes; Yucatán; A distancia; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Onboarding & training

Descripción de la vacante

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to help clients turn cruise aspirations into confirmed sailings. You will combine destination knowledge, service excellence, and consultative sales to match travelers with ships, itineraries, and onboard experiences.

Responsibilities include client discovery, tailored recommendations, and guiding bookings via email, chat, and phone. This remote role offers onboarding, team support, and growth into luxury or group sailing

Formación

• Excellent written and verbal communication skills.
• Strong organization and ability to manage multiple quotes, reservations, follow-ups, and client details.
• Interest in cruises, ocean travel, river cruising, expedition voyages, or helping people explore the world by sea.
• Willingness to learn and adapt to new booking platforms and AI tools.

Responsabilidades

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend cruise line, ship, itinerary, stateroom, dining package, shore excursions and add-ons.
• Convert inquiries into confirmed cruises via email, chat and phone with a client-first approach.
• Explain cruise options, deposits, payment plans, and onboard packages clearly.
• Handle booking details, changes, payments, upgrades, and pre-cruise questions with professionalism.

Conocimientos

Cruise travel interest

Sales experience

Customer service

Communication skills

No experience required

Tech-savvy

Herramientas

CRM systems

AI tools

Descripción del empleo

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to help clients turn cruise aspirations into confirmed sailings. You will combine destination knowledge, service excellence, and consultative sales to match travelers with ships, itineraries, and onboard experiences.

Responsibilities include client discovery, tailored recommendations, and guiding bookings via email, chat, and phone. This remote role offers onboarding, team support, and growth into luxury or group sailing