Remote Claims Manager – General Insurance

Sitio De Empleo Odemas; México; Remote; MXN 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement savings plan

Job summary

Our client is seeking an experienced and empathetic Gestor de Siniestros to join their entirely remote team. This role is critical in managing the claims process for general insurance policies, ensuring fair and timely resolutions for policyholders.

You will investigate claims, assess damages, negotiate settlements, and ensure compliance with policy terms and regulations. This fully remote position allows you to serve clients effectively from anywhere, providing crucial support during

Qualifications

• Bachelor's degree required in business, law, or related field.
• Minimum of 3 years in claims adjusting or management.
• Strong understanding of insurance policies, legal principles, and claims procedures.
• Excellent investigation and negotiation skills.

Responsibilities

• Receive, review, and investigate insurance claims from policyholders.
• Determine coverage eligibility based on policy terms and conditions.
• Assess damages and liabilities through thorough investigation and documentation.
• Negotiate settlements with claimants and third parties in a fair and timely manner.
• Manage a caseload of claims efficiently, ensuring adherence to service level agreements.
• Communicate effectively with claimants, policyholders, and internal stakeholders throughout the claims process.
• Ensure compliance with all relevant insurance laws and regulations.
• Identify potential fraud and elevate suspicious claims as per company protocol.
• Maintain accurate and detailed records of all claim activities and decisions.

Skills

Investigations

Negotiation

Communication skills

Empathy

Remote work

Education

Bachelor's degree in Business Administration, Law, or related field

Tools

Claims management software

Microsoft Office

Job description

Our client is seeking an experienced and empathetic Gestor de Siniestros to join their entirely remote team. This role is critical in managing the claims process for general insurance policies, ensuring fair and timely resolutions for policyholders.

You will investigate claims, assess damages, negotiate settlements, and ensure compliance with policy terms and regulations. This fully remote position allows you to serve clients effectively from anywhere, providing crucial support during