Regional Sales Manager - Monterrey

Pandora; Ciudad de México; Presencial; MXN 1,097,000 - 1,464,000; Jornada completa

Descripción de la vacante

A leading global jewellery brand is seeking a Regional Sales Manager based in Monterrey, Mexico. The role involves managing sales operations across Concept Stores, driving growth and exceptional customer experience. Candidates should have 4-5 years of sales experience, expertise in retail strategies, and be fluent in Spanish and English. The position requires substantial travel across the region. Join us in shaping the future of our brand.

Formación

• 4-5 years of experience in regional sales roles, managing retail and wholesale.
• Proven expertise in retail strategies and business analysis.
• Mastery of MS Office (Word, Excel, PowerPoint).
• Willingness to travel 80%+ of the time.

Responsabilidades

• Lead sales and operations for Concept Stores within the assigned area.
• Monitor KPIs and implement corrective actions when needed.
• Oversee effective planning of new store openings.
• Build relationships with franchise partners and customers.
• Train teams on sales processes and inventory management.

Conocimientos

Sales Growth

Team Leadership

Customer Experience

Financial Analysis

Interpersonal Skills

Problem-Solving

Organizational Skills

English Fluency

Spanish Fluency

Educación

4-5 years of experience in regional sales

Strong financial knowledge related to retail

Herramientas

MS Office

Descripción del empleo

Regional Sales Manager - Monterrey, Mexico

Do you want to make an impact and drive the growth of a global brand? We are looking for a Regional Sales Manager to join our LATAM team, based in Monterrey, Mexico.

In this role, you will report to the Divisional Sales Manager, leading sales and operations for our Concept Stores, SIS, Kiosk and multi-branded POS within your assigned area. You will be at the forefront of ensuring exceptional customer experiences, driving sales growth, and safeguarding the brand image in every store you oversee.

What you’ll do:

Sales & Performance

• Stimulate sales growth and maximize volume and profitability using all available tools.
• Implement sales standards, leading by example and inspiring the teams.
• Monitor sales objectives and KPIs set by the Divisional Sales Manager and Sales Director.
• Analyze business results and implement agile corrective actions when needed.
• Identify and pursue local business opportunities across all channels.

Operations & Execution

• Visit stores regularly to ensure image, order, and operational excellence.
• Coordinate promotional and sales activities in collaboration with Marketing.
• Oversee effective planning and execution of new store openings.
• Cultivate strong relationships with wholesale customers and franchise partners.

Stock Management

• Monitor stock availability through stocktakes and ensure alignment with sales goals.
• Train teams on top sellers, new stock, basics, and strategies to optimize inventory turnover.

People & Talent Development

• Develop internal talent and promote a high-performance culture through coaching and motivation.
• Provide regular feedback and training to empower teams to deliver an excellent customer experience.
• Lead by example, inspiring passion for the product and brand.

Marketing & Visual Merchandising

• Ensure flawless execution of marketing plans and VM standards.
• Train store teams on effective VM maintenance and share best practices with the VM team.

Sales Training

• Deliver on-the-job training in sales processes, product knowledge, customer service, policies, and procedures.
• Support store teams in achieving key business targets.

Budget & Financial Management

• Monitor and analyze sales vs. budget on an ongoing basis.
• Oversee employment costs and time coverage for assigned stores.

Third Party Relationship Management

• Build and maintain strong relationships with franchisees, store owners, and employees.
• Collaborate effectively with all departments to drive business results.

What you bring:

• 4-5 years of experience in regional sales roles, managing retail and wholesale, with strong focus on Operations and Development.
• Proven expertise in retail strategies, project management, and business analysis.
• Strong financial knowledge linked to retail (budget management, P&L interpretation).
• Mastery of MS Office (Word, Excel, PowerPoint).
• Excellent interpersonal, communication, and leadership skills.
• Strategic mindset with a passion for problem-solving and driving results.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Fluent in Spanish and English.
• Willingness to travel 80%+ of the time across your region.

Did we get your attention?

If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.