Regional IT Manager, North America & Caribbean (Education)

Inspired Schools

Monterrey

On-site

MXN 600,000 - 900,000

Full time

2 days ago

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Job summary

Inspired Education Group seeks an experienced IT Manager to oversee IT operations, infrastructure, and service delivery across North America and the Caribbean, including Mexico. You will lead regional IT teams, coordinate with school leaders and external partners, and drive reliable technology services that support teaching and operations.

The role requires hands‑on leadership, strong IT knowledge, and the ability to travel as needed.

Qualifications

Bachelor's degree in IT or equivalent experience.
5+ years in IT operations, with at least 3 years in leadership.
Experience leading multi-site teams and managing budgets.
Strong knowledge of networking, cloud, cybersecurity, and end-user support.
Excellent communication and stakeholder management in English and Spanish.
Willingness to travel.

Responsibilities

Lead IT teams across North America and the Caribbean, ensuring consistent service delivery.
Oversee day-to-day IT operations including infrastructure, networks, and end-user support.
Act as regional IT point of contact for Heads of School and external providers.
Own complex technical incidents and coordinate escalation.
Implement IT standards, cybersecurity, data protection, backups and BC plans.
Develop regional IT operational plans aligned with business needs.
Coordinate IT requirements for acquisitions and expansions.
Manage regional IT budgets, licenses, suppliers and service agreements.
Collaborate on educational technology and school management systems.
Monitor service performance and report to the Americas IT Director.