Reddit Content & Client Success Manager

Scale Up Recruiting Partners; Cancún; A distancia; MXN 919,000 - 1,288,000; Jornada completa

Descripción de la vacante

A recruiting agency for innovative startups is seeking a remote community manager. The successful candidate will be responsible for developing Reddit content strategies, managing client relations, and leveraging AI tools for content creation. Ideal applicants have experience in digital marketing and a strong understanding of Reddit's unique culture. This is a full-time role with flexible hours, joining a collaborative team.

Formación

• 2+ years in community management or digital marketing, especially in social media.
• Deep understanding of Reddit community interactions.
• Experience managing multiple client accounts.

Responsabilidades

• Serve as main contact for clients and manage relationships.
• Define KPIs and create personalized content strategies.
• Lead weekly client calls and use AI tools for content creation.
• Collaborate with internal teams to deliver aligned campaigns.

Conocimientos

Community management

Digital marketing

Social media content creation

Customer support

Client account management

AI content generation

Strong written and spoken English

Organizational skills

Proactive mindset

Herramientas

AI tools (e.g., ChatGPT)

Descripción del empleo

We’re Scale Up, and we’re helping an innovative SaaS startup find its next team member!

About The Company

Our client is an innovative SaaS startup helping businesses grow by tapping into the power of online communities. Their platform uses automation and AI to help brands increase traffic, drive sales, and engage authentically with highly targeted audiences. By combining smart technology with a deep understanding of how people interact online, they empower marketing teams to be faster, smarter, and more effective. The company is growing quickly and is building a team of creative, driven professionals who are excited about shaping the future of digital marketing.

About The Position

In this role, you’ll be responsible for developing and executing Reddit content strategies that authentically promote our clients’ products and services within the Reddit ecosystem. You’ll act as the main point of contact for a portfolio of clients, managing relationships, understanding their goals, and ensuring their success through engaging community content.

What You’ll Do

• Serve as the main point of contact for a portfolio of clients.
• Manage onboarding, define client KPIs, and create personalized content roadmaps.
• Lead and support weekly calls with each client.
• Create and manage Reddit content strategies based on client objectives.
• Use AI tools to draft, refine, and adapt content to Reddit audiences.
• Collaborate with an internal team to deliver campaigns aligned with each client’s voice and goals.
• Communicate daily via Slack and Discord.

What You Bring

• Experience as a community manager or digital marketer, ideally in social media content creation and engagement.
• A deep understanding of Reddit: how to navigate communities, engage authentically, and create posts that get traction.
• Customer support or customer success experience (+2 years).
• Experience using AI tools (e.g., ChatGPT) to generate and iterate on content.
• Strong written and spoken English — you’re able to adapt tone, style, and language for different audiences.
• Strong organizational skills, with experience managing multiple client accounts simultaneously.
• A proactive mindset: you ask the right questions, anticipate client needs, and make strategic suggestions.

Bonus Points

• Previous experience working in SaaS or with startups.
• Hands‑on Reddit content creation experience for marketing campaigns.
• Familiarity with pricing, growth, or analytics tools.

Other Details

• Full‑time, remote position.
• You’ll be part of a small, collaborative team.
• Work in flexible hours but must be available for 1 weekly client call per account.

If this opportunity sounds good to you, send us your resume!