Quality Operations Manager EMS (Zapopan, Jalisco)

Lego Group; Región Centro; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family Care Leave

Life & disability insurance

Headspace wellbeing app

Colleague discount

Bonus scheme

Descripción de la vacante

The LEGO Group is seeking an experienced Quality Assurance professional to support resiliency in electronics manufacturing through our EMS partner, focusing on on‑floor control, defect mitigation, and root-cause resolution.

You will lead processes for SPC, Gage & Tooling, supplier audits, and NPI activities, ensuring ISO 9001/IATF 16949 compliance and preventing defects across multiple geographies, including opportunities for training in Europe and Monterrey.

Formación

• Experience in electronics manufacturing quality control and assurance in international EMS factories.
• Proficiency with quality tools such as FMEA, RCA, PPAP, SPC, and Cpk.
• Strong knowledge of ISO 9001 and IATF 16949 related requirements.

Responsabilidades

• On‑Floor Process Control: implement and audit in‑process quality controls according to the Control Plan and Technical Specifications.
• Real‑time Defect Mitigation: define and implement response for quality excursions and production halts with predefined exemption processes.
• Root Cause Analysis (RCA): drive shop-floor problem solving using 8D, Fishbone, and 5‑Why methodologies, ensure actions are implemented.

Conocimientos

Quality control

RCA

SPC

FMEA

Six Sigma

8D

PPAP

Gage & Tooling

Supplier Audits

NPI

Herramientas

MSA

Calibrations

Descripción del empleo

Job Description This role is supporting directly the resiliency approach for electronics manufacturing via our EMS partner in different roadmap to ensure right quality of product to be produced in different geographic location.

Core Responsibilities

On‑Floor Process Control: Implement and audit in‑process quality controls. Ensure that all production lines adhere to the Control Plan, Work Instructions, and Technical Specifications.

Real‑time Defect Mitigation: Define and implement the process on reaction & escalation for quality excursions occur or production halts, implement exemption process in according to the pre-defined process if needed.

Root Cause Analysis (RCA): Drive and approve the shop‑floor problem‑solving using 8D, Fishbone, and 5‑Why methodologies. Ensure that corrective actions are not just detailed but physically implemented and effective on the line.

Statistical Process Control (SPC): Monitor live production data and control charts. Identify trends or shifts in process capability (\(Cpk\)) and intervene before products fall out of specification.

Poka‑Yoke (Error Proofing): Monitors and collaborates with Manufacturing Engineering to build and implement physical or digital "mistake‑proofing" solutions to eliminate human error during assembly.

Layered Process Audits (LPA): Conduct regular, structured audits of manufacturing processes to ensure operators and supervisors are following standardized work.

Gage & Tooling Management: Work with supplier's quality engineering on the calibration and MSA (Measurement Systems Analysis) of all gauges, jigs, and fixtures used on the production line.

Quality Representative: Being the quality representative for specific suppliers on bridging all quality compliance change and responsible for quality performance.

New Product Introduction (NPI): Support the product, production approval activities from NPI team via different agreed tools or process, and verify suppliers can consistently manufacture parts to specification.

Supplier Auditing: Conduct regular on‑site audits (system, process, and product audits) to verify compliance with ISO 9001, IATF 16949, or other industry‑specific regulations.

Performance Monitoring: Maintain Supplier Scorecards to track key metrics such as DPPM (Defective Parts Per Million), timely delivery, and SCAR (Supplier Corrective Action Request) responsiveness.

Corrective Action Management: When defective material is identified (either at incoming inspection or on the production line), lead the SCAR process. Drive suppliers to identify root causes and implement permanent systemic fixes.

Experience in electronics manufacturing experience on quality control and assurance in international EMS factory. Proficiency in technical quality tools FMEA, RCA, PPAP and statistical tools SPC, Cpk to handle the stable quality and actions need.

Deep knowledge on quality management system and six sigma methodology. Shown experience on driving supplier development initiatives sought at process improvement, reducing variation and decreasing wast Strong capability on leading 8D report analysis seeking at the corrective and preventive actions.

This position is based in Zapopan, Jalisco.

Potential training in Europe and/or Monterrey.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

What’s in it for you? Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
• Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are.

Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users.

If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

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