Quality Manager

Carrier; Santa Catarina, Monterrey; Remote; MXN 600,000 - 900,000; Full time

Job summary

Carrier Global Corporation seeks a seasoned Quality Engineer to own and execute quality engineering plans, leading investigations and corrective actions for customer issues. You will develop testing methods, drive risk management using APQP/PPAP tools, and oversee PPAP approvals across two Monterrey sites.

The role requires strong QMS/ISO knowledge, Lean Six Sigma Black Belt (preferred), and extensive experience in HVAC or automotive manufacturing. Travel to Monterrey sites is expected.

Qualifications

• Bachelor's degree in Engineering; Master’s degree preferred.
• 7+ years of experience in Quality Engineering, Quality Management, or Manufacturing Quality.
• Strong experience in Supplier Quality and Process Quality.
• Lean Six Sigma Black Belt certification preferred.
• Experience in HVAC and/or Automotive industries.
• Advanced knowledge of Quality Management Systems (QMS) and ISO standards.
• Proficient in GD& T.

Responsibilities

• Define and execute Quality Engineering operational plans to reduce nonconformities and maintain quality standards.
• Lead investigations and corrective actions for customer quality issues.
• Develop and implement testing, inspection methods, and quality technologies to ensure product and process reliability.
• Drive risk management using APQP/PPAP core tools including PFMEA, MSA, Process Flow Diagrams, and Control Plans.
• Lead escape management, root cause analysis, and corrective/preventive actions.
• Oversee process change management, work transfers, and PPAP approvals.
• Manage quality performance across two Monterrey sites.

Skills

Quality engineering

APQP/PPAP core tools

PFMEA

MSA

Control Plans

Education

Bachelor's degree in Engineering

Master's degree preferred

Tools

APQP

PPAP

PFMEA

MSA

Control Plans

Process Flow Diagrams

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

Owns the execution of key elements of Quality Engineering operational plans. May lead a team of primarily experienced Quality Compliance professionals or a team responsible for Quality Engineering for an organization of small size or scope. Sets tactical and operational plans for the achievement of short to medium‑term goals for the development, modification, application, and maintenance of quality evaluation, control systems, and protocols. Provides guidance on the implementation of corrective actions for design problems for internally produced products and processes.

Key Responsibilities

• Define and execute Quality Engineering operational plans to reduce nonconformities and maintain quality standards.
• Lead investigations and corrective actions for customer quality issues.
• Develop and implement testing, inspection methods, and quality technologies to ensure product and process reliability.
• Drive risk management activities using APQP/PPAP core tools, including:
  • PFMEA
  • MSA
  • Process Flow Diagrams
  • Control Plans
• Lead escape management, root cause analysis, and corrective/preventive actions.
• Oversee process change management, work transfers, and PPAP approvals.
• Manage quality performance across two Monterrey sites.

Requirements

• Bachelor's degree in Engineering; Master's degree preferred.
• 7+ years of experience in Quality Engineering, Quality Management, or Manufacturing Quality.
• Strong experience in Supplier Quality and Process Quality.
• Proven experience leading quality initiatives in manufacturing environments.
• Lean Six Sigma Black Belt certification preferred.
• Strong customer‑focused mindset with experience addressing customer quality concerns and driving corrective actions.
• Experience in HVAC and/or Automotive industries.
• Advanced knowledge of Quality Management Systems (QMS) and quality standards.
• Working knowledge of ISO standards (ISO 9001, IATF 16949 or equivalent).
• Strong understanding and hands‑on experience with:
  • APQP
  • PPAP
  • PFMEA
  • MSA
  • Control Plans
  • Process Flow Diagrams
• Experience leading root cause analysis and corrective/preventive actions (8D, 5 Whys, Fishbone, CAPA).
• Knowledge of process transfer, change management, and production validation activities.
• Experience with escape management and risk assessment methodologies.
• Proficient in GD&T (Geometric Dimensioning & Tolerancing).
• Experience in electronic manufacturing and/or electronic products preferred.
• Experience managing quality performance across multiple sites is highly desirable.
• Advanced English proficiency.
• Valid U.S. Visa and ability to travel as required.
• Availability to support operations across two manufacturing sites in Monterrey, Mexico.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.