Quality Manager

EPTA GROUP; México; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading international refrigeration company in Mexico is seeking an experienced Quality Manager to lead departmental initiatives, manage the budget, and ensure quality standards. Ideal candidates should have over 7 years of experience in manufacturing, strong management skills in a multinational context, and fluency in English. This role offers a permanent position with opportunities for remote work and flexible hours.

Servicios

Flexible working hours

Remote work opportunities

Career development through Epta Academy

Volunteering activities

Formación

• Minimum 7 years of professional experience in a related field.
• Management experience in a multinational context preferred.
• Experience in manufacturing industry required.

Responsabilidades

• Lead departmental initiatives to meet customer requirements.
• Manage department budget to meet plant goals.
• Control and report departmental KPIs.
• Develop procedural systems for quality control.
• Coordinate customer complaint investigations.

Conocimientos

Leadership

Team building

Budget management

Quality control

Continuous improvement

Problem-solving

Customer relationship management

Manufacturing experience

Fluent English

Educación

Engineer degree

Descripción del empleo

Your contribution

• Responsible for leading department initiatives through a collaborative team effort to fulfill customer requirements, team building and training.
• Prepare, manage and control the department budget that meets or exceeds plant goals and objectives.
• Control and report out on all departmental KPI’s
• Develop and maintain procedural systems in accordance with low
• Participate and support in Continuous Improvement Activities
• Serve as liaison between local Plant and Division Quality Departments.
• Track and maintain quality related costs.
• Responsible for coordinating investigations and responses to customer complaints and corrective action system.
• Oversee Quality Audit Process across all layers (process, product, system, customer, etc)

Your profile

• Professional experience in the role or similar: strong experience in the field, + 7 years
• Management experience: preferably in multinational context, with similar dimensions.
• Experience in manufacturing industry
• Languages: English
• Education Level: Engineer degree

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta in this permanent role, where you\'ll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.