Quality Leader MEGA REGIÓN

Thermometrics México, S.A. de C.V.; Tijuana; Presencial; MXN 734,000 - 1,102,000; Jornada completa

Descripción de la vacante

A leading manufacturer in the automotive sector is seeking a Quality Manager in Tijuana, Baja California to oversee all aspects of the quality function, lead customer communications, and ensure compliance with industry standards. The ideal candidate has a Bachelor's degree in a technical field, extensive experience with quality management systems, and strong analytical and communication skills. This position requires fluency in English and a commitment to continuous improvement.

Formación

• Fluent in English, both written and spoken.
• Advanced knowledge of internal informational systems.
• Experience with ISO 9001 and IATF 16929 standards.

Responsabilidades

• Manage all aspects of the quality function.
• Lead/support all customer communications and corrective actions.
• Oversee QMS elements and APQP functions.

Conocimientos

Fluent English

Statistical methods (SPC, FMEA, 8D report)

Communication and negotiation skills

Analytical skills

Project management

Educación

Bachelor's degree in a technical field

Herramientas

Microsoft Office Applications

ERP systems

Descripción del empleo

Overview

Manage all aspects of the quality function, includes leadership of the quality team for current production and all APQP activities for new product launches. Lead/Support all customer communications and corrective actions. Assure all quality systems are present and followed to support the quality and operational goals. Defines the short-term tactical and long-term strategic quality vision, aligning initiatives with overall business objectives

Responsibilities

• Assure direct staff resources are present and effective to support all duties
• Coordinate direct report goals to support overall business unit objectives
• Coordinates and facilitates cross functional teams to continuously improve the company’s quality scorecard goals such as internal and external PPMs, customers complaints, etc. so as to achieve 100% customer quality satisfaction and zero defects
• Directs and coordinates all QMS elements and the APQP functions, which fall under the Quality function
• Ensure compliance through leading and participating in the Internal Audit function
• Sets quality objectives and drives continuous improvement in system effectiveness and efficiency
• Responsible for all customer complaints and issues related to product quality
• Responsible for appropriate resource allocation such as: customer contact, initial response, and containment; root cause analysis, corrective action, and verification: on-site
• Ensure ongoing compliance to all customer requirements as well as Quality System requirements.
• Oversee the implementation of continuous improvement methodologies and spearhead the integration of Quality 4.0 strategies
• Support failure analysis in various contexts (Warranty, In-plant, and Test)
• Effectively communicate with customers on all aspects of deliveries
• Ensure compliance with EHS, FP, and environmental protection regulations
• Responsible for the execution of the company’s risk management in compliance with all relevant industry standards and regulatory requirements

Qualifications

• Bachelor´s degree in a technical field
• Ability to fluently speak and write in the English language
• Advanced knowledge, internal informational system
• Knowledge of statistic methods – SPC, FMEA, 8D report
• Experience with ISO 9001 and IATF 16929 quality management system standards. Certified IATF Auditor is preferred
• Knowledge of Product and Process Audit VDA 6.3
• Knowledge of customer requirements
• Proficient in Microsoft Office Applications and ERP systems.
• 2 years of experience to be considered. Automotive production experience is preferred
• Ability to manage sub-contractor suppliers in high-volume value fabricated parts/components
• Ability to work on multiple projects all at once
• Excellent communication and negotiation skills internally and externally
• Analytical skills, strategic thinking ability and problem solving capacity