Quality Control Eng.

Amazon; Guadalupe; Presencial; MXN 300,000 - 450,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico seeks a Quality Control Engineer to oversee quality assurance processes in Last Mile Operations. This role demands a Bachelor's degree and 2+ years of experience in quality control. Candidates should possess strong analytical and problem-solving skills, along with B2+ English proficiency. The position also requires willingness to travel up to 20%.

Formación

• B2+ English level required.
• Strong understanding of quality control methodologies.
• Willingness to travel up to 20% of the time.

Responsabilidades

• Ensure SOPs are up to date and available.
• Coordinate Standard Audit Tool (SAT) monthly.
• Perform audits and assessments of field processes.

Conocimientos

Logical thinking

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Educación

Bachelor's degree in Engineering, Administration or similar

Descripción del empleo

The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Key job responsibilities

• Ensure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times.
• Standard Audit Tool (SAT) monthly coordination
• Complete daily routines in the field of address data quality with the aim to improve delivery quality.
• Perform audits, assessments and deep dives of field processes and procedures.
• Use logical thinking, analytical & problem‑solving skills to identify potential areas for improvement.
• Communicate any quality problems or concerns that are impacting the customer experience.
• Bachelor's degree in Engineering, Administration or similar with continuous improvement methodology knowledge.
• B2+ English level
• Strong understanding of quality control methodologies.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Willingness to travel up to 20% of the time to various project sites across MX.
• Green belt certification (optional)
• Engage multi‑tasking in a fast‑paced, high‑energy environment
• Support project improvement events to achieve business goals with short and long term results.
• Offer feedback effectively related to Standard Process adherence
• 2+ years of experience in quality control

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.