Quality Assurance Supervisor

3217 Carrier México, S.A. de C.V.; Santa Catarina; Presencial; MXN 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Well-being programs

Descripción de la vacante

Carrier México, S.A. de C.V. seeks a Quality Assurance Supervisor to lead quality programs and ensure compliance with standards and regulatory requirements. You will oversee QA activities, analyze metrics, and drive continuous improvement across manufacturing processes to meet customer expectations.

The role requires strong leadership, data analysis, and experience reducing COPQ while collaborating with Production, Engineering, and Operations teams to resolve quality issues.

Formación

• Bachelor's degree in engineering, quality, manufacturing, or related field.
• Experience in QA, quality engineering, or manufacturing quality in a manufacturing setting.
• Experience leading quality teams and improvement initiatives.
• Knowledge of quality management systems, audits, and process control.
• Experience analyzing quality metrics and implementing corrective actions.
• Strong continuous improvement and quality performance management experience.
• Experience reducing COPQ and improving manufacturing quality.
• Strong problem-solving, analytical, and decision-making skills.
• Ability to lead cross-functional teams and influence quality initiatives.
• Strong communication, leadership, and organizational skills.

Responsabilidades

• Supervise the execution of quality plans, procedures, and policies to achieve quality objectives.
• Lead quality assurance activities and support continuous improvement of products and processes.
• Drive COPQ reduction and quality escapes mitigation initiatives.
• Monitor and analyze quality performance data to identify trends and improvements.
• Review manufacturing processes for compliance with quality standards and specs.
• Recommend and implement corrective and preventive actions to improve processes.
• Develop and deploy quality strategies, programs, and best practices.
• Lead and develop QA personnel to meet department objectives.
• Collaborate with Production, Engineering, and Operations to resolve quality issues.
• Ensure compliance with company, customer, and regulatory quality requirements.

Conocimientos

Quality Assurance

Quality Management

Leadership

Process Improvement

COPQ Reduction

Data Analysis

Educación

Bachelor's Degree in Engineering, Quality, Manufacturing, or related field

Descripción del empleo

About the Role

We are seeking a Quality Assurance Supervisor responsible for leading the execution of quality programs, policies, and processes to ensure compliance with organizational quality standards and continuous improvement objectives. This role oversees quality assurance activities, supports the reduction of Cost of Poor Quality (COPQ), analyzes quality performance metrics, and drives initiatives that improve product and process quality. The position plays a key role in ensuring manufacturing processes consistently meet customer, regulatory, and business requirements.

Responsibilities

• Supervise the execution of quality plans, procedures, and policies to achieve established quality objectives.


• Lead quality assurance activities and support the continuous improvement of products and processes.


• Drive quality improvement initiatives focused on reducing Cost of Poor Quality (COPQ) and quality escapes.


• Monitor and analyze quality performance data to identify trends and improvement opportunities.


• Review manufacturing processes to ensure compliance with quality standards and specifications.


• Recommend and implement corrective and preventive actions to improve process performance.


• Support the development and deployment of quality strategies, programs, and best practices.


• Lead and develop quality assurance personnel to achieve departmental objectives.


• Collaborate with Production, Engineering, and Operations teams to resolve quality-related issues.


• Ensure compliance with company, customer, and regulatory quality requirements.

Requirements

• Bachelor's Degree in Engineering, Quality, Manufacturing, or a related field.


• Experience in Quality Assurance, Quality Engineering, or Manufacturing Quality within a manufacturing environment.


• Experience leading or supervising quality teams and improvement initiatives.


• Knowledge of quality management systems, quality audits, and process control methodologies.


• Experience analyzing quality metrics and implementing corrective actions.


• Strong understanding of continuous improvement principles and quality performance management.


• Experience reducing COPQ and improving manufacturing quality performance.


• Strong problem-solving, analytical, and decision‑making skills.


• Ability to lead cross‑functional teams and influence organizational quality initiatives.


• Strong communication, leadership, and organizational skills.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.