Quality Assurance ( Sales Support & Commercial Digitalization), Cooper Lighting Solutions

Signify; Monterrey; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

An international lighting solutions company is seeking a Quality Assurance Manager for digitalization projects in Monterrey. The ideal candidate will lead efforts in process digitalization, manage vendor relationships, and ensure data integrity using advanced analytics. A Bachelor's degree in Information Systems or related fields is essential, along with skills in Power BI and project management.

Servicios

Career development opportunities

Mentoring and coaching

Continuous learning programs

Formación

• Project management experience in process digitalization.
• Experience with CRM systems for data integrity.
• Ability to transform raw data into insights.

Responsabilidades

• Coordinate with vendors on tool maintenance.
• Lead process digitalization efforts.
• Monitor performance and compliance.

Conocimientos

Business Intelligence & Analytics

Process Mapping & Optimization

Project Management & User Adoption

Understanding of data governance principles

Good communication and problem-solving skills

Educación

Bachelor's degree in Information Systems, Business Analytics, or Computer Science

Herramientas

Power BI

Power Automate (Flow)

Descripción del empleo

Job TitleQuality Assurance ( Sales Support & Commercial Digitalization), Cooper Lighting Solutions Job Description

We’re looking for a Quality Assurance to join our Commercial Team in Monterrey.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

Join our Commercial Team in Monterrey, take the leadership of the digitalization project, desired experience as project manager on process digitalization. you’ll be responsible for taking the role of Quality Assurance Manager for the process of digitalization and integration for all the commercial areas.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Vendor Coordination.
• Process Digitalization.
• Tool Maintenance & Support.
• Stakeholder Collaboration.
• Training & Enablement.
• Performance Monitoring.
• Compliance & Governance.
• Customer User Interface
• Develop documentation for all dashboards, data models, and automation processes
• Partner with the team to manage and track sales opportunities through the pipeline.
• Ensure CRM data integrity, including timely updates to opportunities, quotes, and customer information.
• Prepare and distribute regular reporting on sales performance, pipeline status, and conversion metrics.

Your qualifications

• Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field
• Business Intelligence & Analytics.
• Process Mapping & Optimization.
• Project Management & User Adoption.
• Understanding of data governance principles and practices
• Experience with PowerBi for advanced analytics integration
• Familiarity with project management metrics and KPIs + CRM Systems
• Ability to clean and transform raw data into meaningful insights.
• Good communication and problem-solving skills
• Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field
• Demonstrated experience with Power Automate (Flow) or similar automation tools

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!