Quality Assurance Engineer II

Radian Generation; Guadalajara; On-site; MXN 250,000 - 450,000; Full time

Job summary

Radian Generation is seeking a QA professional to define testing strategies for features at the epic level, document test plans, and track execution status. The role emphasizes thorough communication with clients and cross-functional teams to ensure quality outcomes.

The ideal candidate has 2-4 years in QA, strong documentation skills, and the ability to translate requirements into testable validation steps, while guiding junior team members in process improvements.

Qualifications

• Experience documenting test plans and execution results.
• 2-4 years in QA/testing domain.

Responsibilities

• Determines how to test a feature at an epic level and creates test documentation.
• Maintains test plans and ensures test scope and risks are properly documented.
• Performs QA tasks following SOPs and helps improve processes.
• Coordinates with clients and teams to communicate status and outcomes.
• Mentors teammates and drives small process-improvement initiatives.

Skills

Test planning

Root cause analysis

Team collaboration

Documentation

Communication

Education

University degree in related field

Tools

MS Office

Adobe PDF

Job description

**JOB SUMMARY**

****

**Role and Responsibilities**

• Determines how to test a feature at an epic level, Creates test documentation (test cases). Able to provide test execution status report. Understands process steps of work. Able to break down work into the process steps
• Support team initiatives.
• Creates and Maintains Project Test Plan to ensure test scope, assumptions, risks, test schedules are properly documented. Defines test scope for the features within the project. Determines how to test a feature at the project level. Analyzes scope and nature of project changes to determine all relevant test types, including functional and non-functional testing
• Perform QA specific tasks following standard operating procedures; provide feedback on procedures and help improve the process.
• Drive resolution of problems of medium complexity and team-based scope.
• Represent the team in routine communications with clients and within the organization.
• Coach and train newer team members on job specific roles and processes.
• Drive small team improvement initiatives.

**Required Qualification & Education**

• Proven documentation, presentation, and communication skills
• University Degree with 2-4 years of experience in the domain. Masters/Graduate degree and 0-2 years experience in domain.

**Required Skills & Competencies**

• Understands platform and interdependencies when the platform is being changed
• Able to debug issues reported by others to identify root cause of a failure
• Able to translate stories into testable requirements for validation of how a user accomplishes a task
• Thinks outside of the box, and finds ways to break something that’s working within the project under test
• Can manage their time and workload. Able to unblock themselves
• Regularly proposes process improvements
• Basic leadership and project management skills
• Able to liaise with clients on difficult matters in a professional manner.
• Big picture thinking that drives team to meet organizational goals and provides team based improvements.
• Root cause analysis & process improvement
• Able to lead and work as part of a team

**Required Software Knowledge**

• Working knowledge in Software QA Engineering specific tool sets
• Expertise in MS Office MS Office (Word, Excel, PowerPoint) and Adobe PDF toolsets

**Preferred Experience**

• Expertise in Quality Assurance specific activities
• Experience in customer service
• Process improvement experience

**Preferred Skills & Competencies**

• Probes appropriate sources for relevant information and answers to key questions; demonstrates persistence and skill in gathering information. Understands levels of inclusion necessary for ownership and effective action
• Able to own the completion of their tasks within a reasonable project-defined deadline
• Acts with stakeholders in mind and considers customer service of paramount importance
• Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs.
• Root cause analysis and problem solving skills
• Strong communication skills with the ability to distill information and present it in an understandable manner appropriate for the audience
• Process improvement.
• Basic coaching / leadership skills