QA Engineer

Helpware Inc.; México; On-site; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Meaningful Projects

Positive Environment

Work-Life Balance

Engaging Team Activities

Job summary

Helpware Inc. seeks a QA Engineer to join a US-based health plans project. You will collaborate with engineers to develop test plans, execute tests, and document results to ensure software quality.

The role focuses on functional, system, regression, and release testing, API/interface and EDI testing, with SQL data validation and defect tracking across teams. Bilingual English/Spanish is a plus; Bachelor's in IT.

Qualifications

• 3+ years of QA experience in healthcare/health insurance domains.
• Hands-on functional and regression testing experience.
• Experience with API/interface and EDI testing.
• Experience designing and executing test cases and managing defects.
• SQL queries for data validation.
• Strong communication with developers, teams, and clients.
• English and Spanish proficiency.

Responsibilities

• Develop and execute software test plans and document results.
• Perform functional, system, regression, and release testing.
• Conduct API/interface and EDI testing.
• Design, execute, and maintain test cases.
• Validate data using SQL queries and investigate discrepancies.
• Identify, track, and manage defects with teams.
• Assist with user documentation creation and maintenance.
• Collaborate with engineers to ensure product quality.

Skills

Quality Assurance

Analytical thinking

Communication skills

English/Spanish bilingual

Education

Bachelor's degree in Information Technology or equivalent

Tools

SQL

API testing

EDI testing

Unix basics

Job description

Our client is a US-based company specializing in advanced solutions for health plans. Their platform helps both new and established Medicare and Medicaid programs scale efficiently, saving time and resources by improving staff productivity and streamlining processes.

The company offers flexible options, available as either SaaS (Software as a Service) or BPaaS (Business Process as a Service), making it easier for health plans to optimize operations, enhance member experiences, and stay compliant with industry regulations.

We are currently seeking skilled QA Engineers to join the project. You will collaborate with other engineers to develop innovative technical solutions, ensure software quality, and solve problems efficiently using industry best practices.

Responsibilities

• Develop and execute software test plans and document test results.
• Perform functional, system, regression, and release testing.
• Conduct API/interface and EDI testing.
• Design, execute, and maintain test cases.
• Validate data using SQL queries and investigate data discrepancies.
• Identify, document, track, and manage defects, collaborating with functional and technical teams to facilitate issue resolution.
• Assist with the creation and maintenance of user documentation.
• Collaborate with engineers and other team members to ensure product quality and reliability.

Requirements

• 3+ years of experience as a QA Engineer or Quality Assurance Analyst in the healthcare, Medicare, or health insurance/payer industry.
• Hands-on experience with functional and regression testing.
• Knowledge of system testing and release testing processes.
• Experience with API/interface testing and EDI testing.
• Experience designing and executing test cases and managing defects throughout the testing lifecycle.
• Relational database knowledge and practical experience writing SQL queries for data validation.
• Strong critical-thinking and problem-solving skills.
• Ability to communicate effectively with developers, technical teams, and clients.
• Conversational proficiency in English and Spanish.
• Bachelor's degree in Information Technology or equivalent practical experience.

Would Be a Plus

• Experience working with healthcare payer processes, particularly claims, enrollment, provider management, authorizations, or encounters.
• Knowledge of UNIX.
• Ability to understand programming languages and technical concepts.
• Additional experience with healthcare data exchange standards and EDI integrations.

We Offer

• Meaningful Projects: Work on projects leveraging modern technologies and innovative solutions.
• Positive Environment: Join a collaborative, transparent, and supportive workplace where everyone's contribution matters.
• Results-Driven Approach: Benefit from minimal bureaucracy and micromanagement, allowing you to focus on what you do best.
• Work-Life Balance: Flexible schedules and extended paid vacations help you stay refreshed and productive.
• Engaging Team Activities: Participate in team-building activities and corporate events that strengthen team connections.