Quality Assurance Engineer

Tetra Pak; Cuautitlán Izcalli; Presencial; MXN 500.000 - 750.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Development and training opportunities

Global landscape exposure

Flexible working arrangements

Equal opportunity employer

Descripción de la vacante

Tetra Pak in Cuautitlan Izcalli, Mexico, is seeking a Quality Assurance Engineer to lead QA, compliance, audits, and continuous improvement across manufacturing operations. The role drives compliance with international quality standards, manages customer and supplier quality performance, and ensures effective quality management systems.

You will partner with production, engineering, supply management, and quality teams to strengthen operational excellence and customer satisfaction, developing

Formación

• Degree in Industrial, Chemical Engineering or a related discipline.
• Experience in Quality Management within a manufacturing environment.
• Auditor qualification and knowledge of ISO-based management systems.
• Experience leading audits, compliance activities, risk assessments, and CI initiatives.
• Strong knowledge of quality tools, root cause analysis, and problem-solving.
• Experience managing customer complaints and supplier quality performance.
• Familiarity with regulatory requirements and industry quality standards.
• SAP QM knowledge, including processes and inspection planning.
• Strong analytical, communication, and cross-functional collaboration skills.

Responsabilidades

• Lead audits, certification activities and SEDEX compliance assessments.
• Drive quality management system compliance with customer, regulatory and statutory requirements.
• Lead risk assessments, CI initiatives and corrective actions to improve quality performance.
• Develop and monitor CTQ parameters, quality indicators and process metrics.
• Drive root cause analysis to resolve nonconformities and customer complaints.
• Collaborate with Production, Engineering, Industrial Engineering, Supply Management, and Supplier Quality teams.
• Perform Hygienic Risk Assessments (HRA) and ensure regulatory compliance.
• Act as SAP QM expert for inspection planning, DMR and quality workflows.
• Support quality awareness, training programs and a culture of improvement.

Conocimientos

Quality management

Root cause analysis

Process control

Cross-functional collaboration

Analytical skills

Communication skills

Educación

Industrial Engineering

Chemical Engineering

Herramientas

SAP QM

Descripción del empleo

Job Summary

We are looking for a Quality Assurance Engineer who will lead quality assurance, compliance, audit, and continuous improvement activities across manufacturing operations. The role is responsible for driving compliance with international quality standards, managing customer and supplier quality performance, leading risk assessment and mitigation initiatives, and ensuring effective implementation of quality management processes and systems.

Job Description

Job Summary

We are looking for a Quality Assurance Engineer who will lead quality assurance, compliance, audit, and continuous improvement activities across manufacturing operations. The role is responsible for driving compliance with international quality standards, managing customer and supplier quality performance, leading risk assessment and mitigation initiatives, and ensuring effective implementation of quality management processes and systems.

In this role, you will be an individual contributor with significant cross-functional influence, partnering with production, engineering, supply management, and quality teams to strengthen operational excellence, regulatory compliance, and customer satisfaction. You will play a key role in developing robust quality systems, driving permanent resolution of nonconformities, and ensuring adherence to customer, statutory, and certification requirements.

The position is based in Cuautitlan Izcalli, Mexico.

Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do

• Lead internal and external audits, certification activities, and SEDEX (Supplier Ethical Data Exchange) compliance assessments.
• Drive quality management system compliance, ensuring adherence to customer, regulatory, and statutory requirements.
• Lead risk assessments, continuous improvement initiatives, and corrective actions to improve quality performance and reduce operational losses.
• Develop and monitor Critical-to-Quality (CTQ) parameters, quality indicators, and process performance metrics.
• Drive resolution of internal nonconformities and customer complaints through root cause analysis, corrective actions, and process standardization.
• Collaborate with Production, Engineering, Industrial Engineering, Supply Management, and Supplier Quality teams to improve customer and supplier quality performance.
• Perform Hygienic Risk Assessments (HRA) and ensure compliance with applicable regulations and directives.
• Act as the key user and business expert for SAP QM (Quality Management), including inspection planning, Dynamic Modification Rules (DMR), and quality workflows.
• Support quality awareness, training programs, and a culture of continuous improvement across the organization.

Profile Description

We believe you have

• Degree in Industrial, Chemical Engineering or a related discipline.
• Experience in Quality Management within a manufacturing or industrial environment.
• Auditor qualification and knowledge of ISO-based management systems and certification processes.
• Experience leading audits, compliance activities, risk assessments, and continuous improvement initiatives.
• Strong knowledge of quality tools, root cause analysis, process control, and problem-solving methodologies.
• Experience managing customer complaints, nonconformities, and supplier quality performance.
• Familiarity with regulatory requirements and industry quality standards.
• SAP QM (Quality Management) knowledge, including quality processes and inspection planning.
• Strong analytical, communication, and cross-functional collaboration skills.

We Offer

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on October 2, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.