This position focuses on identifying and resolving quality issues, implementing corrective and preventive actions, improving inspection processes, and ensuring compliance with customer specifications, engineering requirements, and applicable quality standards.
Mains Responsibilities:
- Develop, implement, and maintain quality control processes to ensure compliance with product specifications, customer requirements, and manufacturing standards.
- Monitor and analyze manufacturing quality performance, identifying trends, recurring defects, and opportunities for improvement.
- Lead root cause investigations using structured problem-solving methodologies, including 8D, 5 Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA).
- Develop, implement, and verify corrective and preventive actions (CAPA) to eliminate recurring quality issues.
- Establish and maintain quality inspection procedures, control plans, and acceptance criteria for incoming materials, in-process production, and finished products.
- Conduct process capability studies and statistical analyses using SPC, Cp, Cpk, and other quality engineering tools.
- Support manufacturing operations by troubleshooting product defects, process deviations, and nonconforming materials.
- Lead quality improvement initiatives focused on reducing scrap, rework, customer complaints, and manufacturing defects.
- Collaborate with Manufacturing Engineering, Production, Maintenance, and Supply Chain teams to improve product and process quality.
- Participate in Process Failure Mode and Effects Analysis (PFMEA) and risk assessments to prevent potential manufacturing failures.
- Investigate customer complaints, product returns, and internal quality incidents, ensuring timely resolution and documented corrective action.
- Coordinate nonconforming material management, including containment, disposition, rework validation, and corrective action follow-up.
Education
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Quality Engineering, or a related engineering discipline.
Professional Experience
- 3–5 years of experience in Quality Engineering, Quality Control, or Quality Assurance within a manufacturing environment.
- Experience in high-volume manufacturing or maquiladora operations.
- Proven experience conducting root cause analysis and implementing corrective actions.
- Experience working with quality management systems, manufacturing processes, and inspection methodologies.
- Experience supporting internal audits, customer complaints, and continuous improvement projects.
Technical Skills
- ISO 9001 Quality Management Systems.
- Statistical Process Control (SPC).
- Process Capability Analysis (Cp, Cpk).
- Failure Mode and Effects Analysis (FMEA / PFMEA).
- Corrective and Preventive Actions (CAPA).
- 8D Problem-Solving Methodology.
- Measurement System Analysis (MSA) and Gage R&R.
- Root Cause Analysis (RCA).
- Advanced Product Quality Planning (APQP) principles.
- Geometric Dimensioning and Tolerancing (GD&T).
- Blueprint reading and interpretation.
- Quality inspection and metrology equipment.
- Lean Manufacturing and Six Sigma.
- Microsoft Excel and Minitab.
- ERP systems, preferably SAP.