Psp Specialist

Gamdom; Xico; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global payment infrastructure company is seeking a Payment Specialist to enhance their payment systems. In this fully remote role, you will optimize user payment experiences across various markets, analyze options, and collaborate with teams to implement efficient solutions. Ideal candidates will have over 3 years in payments or e-commerce, a strong grasp of global payment systems, and exceptional analytical skills. This position offers flexibility and a significant amount of paid time off.

Servicios

Fully remote - work from anywhere in the world

Flexible schedule

30 days of paid time off

Equipment allowance

Formación

• 3+ years' experience in payments, fintech, or e-commerce preferred.
• Understanding of cards, e-wallets, APMs, and crypto.
• Ability to translate data into actionable insights.

Responsabilidades

• Audit and evaluate existing payment methods for performance.
• Research and propose new payment methods by market.
• Collaborate with Product Owners on payment integrations.

Conocimientos

3+ years' experience in payments, fintech, or e-commerce

Strong understanding of global and local payment systems

Experience working directly with PSPs and payment gateway integrations

Analytical mindset with data-driven insights

Excellent collaboration skills

Herramientas

BI tools (e.g. Tableau)

Descripción del empleo

Overview

We are seeking a Payment Specialist to own and optimize our global payment infrastructure. This individual will be responsible for ensuring our wallet and cashier deliver a seamless, efficient, and localized payment experience for every market we serve. You will continuously analyze current payment options, identify new payment providers and methods per region, and work cross-functionally with Product and Engineering to deliver the best possible user experience. The ideal candidate deeply understands the global payments landscape, including cards, e-wallets, crypto, and alternative local methods, and is passionate about optimizing conversion, user trust, and transactional efficiency.

Responsibilities

• Payment Ecosystem Oversight: Audit, monitor, and evaluate all existing payment methods on the platform to ensure performance, reliability, and market alignment. Analyze conversion data, transaction success rates, and payment-related user behavior to identify friction points and optimization opportunities.
• Payment Method Expansion: Research and propose new payment methods and providers per geographic market—balancing cost, popularity, reliability, and legal compliance. Build business cases for integrating new options, including expected ROI, adoption rate, and strategic fit. Maintain relationships with PSPs, banks, and payment partners.
• Wallet & Cashier Optimization: Continuously refine the wallet and cashier UX, ensuring popular options are prioritized per region and displayed dynamically based on user behavior. Work closely with Product to implement and test layout, flow, and feature improvements that maximize deposit and withdrawal efficiency. Ensure parity across web and mobile, identifying inconsistencies and opportunities for frictionless experiences.
• Collaboration & Implementation: Collaborate with Product Owners and Engineers to scope, prioritize, and test new payment integrations and UI improvements. Act as the payments subject-matter expert for all cross-functional projects involving transactions, wallet logic, and user payment behavior.
• Data & Performance: Work with Data to produce and maintain dashboards tracking transaction volume, success / failure rates, deposit mix, cost per transaction, and market share by payment type. Regularly present insights and recommendations to senior management on performance trends and optimization plans. Conduct competitive benchmarking of payment offerings and checkout experiences within the iGaming and fintech sectors.

Key Qualifications

• Required: 3+ years' experience in payments, fintech, or e-commerce (iGaming, crypto, or high-volume online transactions preferred).
• Strong understanding of global and local payment systems (cards, e-wallets, APMs, open banking, crypto, etc.).
• Experience working directly with PSPs, acquirers, and payment gateway integrations.
• Solid grasp of user experience and conversion optimization principles related to payment flows.
• Analytical mindset with the ability to translate data into actionable insights and measurable improvements.
• Excellent collaboration skills and ability to communicate effectively with technical and non-technical stakeholders.
• Preferred: Experience in the iGaming, crypto, or financial services industry.
• Working knowledge of payment metrics tracking and BI tools (e.g. Tableau).
• Understanding of web and mobile UX patterns for payment flows.

Personality & Working Style

• Data-driven and user-obsessed; thrives on optimizing the smallest details that improve conversion.
• Globally aware and commercially sharp; understands both the regulatory and behavioral nuances of different markets.
• Confident communicator with a proactive mindset, capable of driving initiatives across departments.
• Adaptable and resourceful in fast-paced, high-stakes environments.

Perks

• Fully remote - work from anywhere in the world
• Flexible schedule
• 30 days of paid time off
• Equipment allowance