Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

OperationsArmy; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare support organization in Mexico City is seeking a proactive Provider Intake Specialist with experience in ABA or autism therapy. The role involves managing onboarding processes for clinical teams, handling documentation, and ensuring compliance with healthcare protocols. Ideal candidates should have strong organizational skills and familiarity with administrative workflows. This position supports the efficient onboarding of staff and vendors, providing vital back-office assistance.

Formación

• 2+ years of experience in medical or clinical administration.
• Preferably experienced in ABA or autism therapy settings.
• Ability to manage multiple administrative tasks independently.

Responsabilidades

• Support onboarding of BCBAs and clinical staff.
• Manage communication with vendors via email.
• Ensure compliance with HIPAA regulations.

Conocimientos

Onboarding workflows

Credentialing processes

Excellent written communication

Time management

Attention to detail

Herramientas

Google Workspace

Microsoft Excel

EHR platforms (e.g., CentralReach, SimplePractice)

CRM tools

Descripción del empleo

Job Title: Provider Intake Specialist (ABA / Autism Therapy)

We’re seeking a highly organized and proactive Provider Intake Specialist with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This is a fully back-office role focused on providing onboarding and administrative support to clinical teams and vendors, ensuring efficient setup, coordination, and tracking of onboarding workflows for BCBAs and other team members.

Apply here: https://operationsarmy.com/application

Required Qualifications

• 2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
• Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
• Excellent written communication skills for clear, professional email correspondence
• Proven ability to manage multiple administrative tasks concurrently and independently
• Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
• Strong attention to detail and ability to work with sensitive healthcare information

Key Responsibilities

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
• Manage communication with vendors and partners via email to facilitate onboarding processes
• Follow up on incomplete tasks and ensure timelines are met for onboarding steps
• Maintain internal trackers and spreadsheets to monitor onboarding progress
• Submit and manage credentialing or payer-related documentation as needed
• File, store, and retrieve digital copies of signed agreements, intake forms, and therapy-specific documents
• Ensure compliance with HIPAA and clinic-specific data management protocols
• Provide regular progress updates and report issues to the onboarding or operations lead

Apply here: https://operationsarmy.com/application