Project Manager Operations Iv

Hella Automotive Mexico S.A. De C.V.; México; A distancia; MXN 400,000 - 600,000; A tiempo parcial

Descripción de la vacante

A leading firm in the automotive sector is seeking an Operations Manager to oversee the operational delivery of nature-based carbon projects in Mexico. The ideal candidate will have a bachelor's degree in a relevant field, experience in GIS, and strong communication skills in both English and Spanish. This role allows for remote work with project site visits and offers a competitive compensation package including a performance bonus.

Servicios

Performance bonus

Remote work flexibility

Formación

• 3+ years of experience in carbon project development.
• Experience in operational management or related roles.
• Comfortable in fast-paced environments.

Responsabilidades

• Lead technical and operational delivery of carbon projects.
• Optimize and manage company operations.
• Coordinate between departments and track KPIs.

Conocimientos

Experience in GIS

Strong written and verbal communication in English and Spanish

Analytical skills

Problem-solving skills

Educación

Bachelor's degree in forestry, biology, or natural resources

Master’s degree preferred

Herramientas

Pipedrive

Notion

Descripción del empleo

Operations Manager – Nature Build Partners (NBP)

Join Nature Build Partners (NBP) as our Operations Manager!
Nature Build Partners (NBP) is seeking a skilled and passionate Operations Manager to lead technical and operational delivery of nature-based carbon projects in Mexico and beyond. This role offers the chance to combine science, operations, and community engagement—contributing to innovative climate solutions.

• Eligibility: Open only to Mexican citizens or permanent residents of Mexico
• Type: Part-time (60%) → Full-time consulting (100%), renewable annually
• Location: Remote (Mexico) with travel to project sites
• Compensation: USD $2,500–4,000/month + performance bonus
• Reporting to: CEO and Technical Director

Required Qualifications:

• Experience in GIS and Calcbosk
• Bachelor's degree in forestry, biology, or natural resources (Master’s preferred)
• 3+ years of experience in carbon project development
• Strong written and verbal communication in English and Spanish

To Apply: Send your CV and cover letter to:

Your cover letter should include:

• Why you would choose Nature Build Partners
• The tools, skills, and strengths that make you a great fit for this role

Application Deadline: October 15, 2025

Operations Manager – Handbook

Handbook is building the world’s first AI Process Manager for enterprises, a system that transforms plain‑language process descriptions into process management software that accelerates transformation and guides people to adopt change. We’re backed by a top accelerator and already working with enterprise teams that use Handbook to simplify complex operations. Our mission is to make enterprise work fast, human, and intelligent—above all, simple.

Responsibilities

• Optimize and manage company operations: sales people, finance, and project workflows ensuring alignment with strategic goals.
• Design and implement internal processes: to improve efficiency, visibility, and accountability.
• Coordinate between departments: (Product, Sales, Marketing, Finance) to ensure on‑time execution and alignment of initiatives.
• Track KPIs and performance metrics: providing regular reports and insights for leadership decisions.
• Manage vendor relationships, contracts, and operational budgets.
• Support hiring, onboarding, and HR processes: to ensure smooth team growth and compliance.
• Assist leadership: with strategic planning, documentation, and execution of key company milestones.

Requirements

• 4+ years of experience in Operations, Business Management, or related roles (startups or SaaS preferred).
• Strong organizational, analytical, and problem‑solving skills.
• Excellent communication and coordination abilities across teams.
• Comfortable using tools like Pipedrive, Notion, or similar process/operations platforms.
• Ability to thrive in fast‑paced, ambiguous environments and take ownership of outcomes.
• Must: Advanced English proficiency (C1+).

Nice to Have

• Experience working with early‑stage startups.
• Familiarity with CRM, HR, or ERP systems.
• Experience in process management.

What We Offer

• The opportunity to shape and scale the backbone of a fast‑growing AI company.
• A collaborative, data‑driven culture where execution and creativity are equally valued.
• Growth potential: this role can evolve into Head of Operations – Mexico as the company scales.

Operations Manager – Call Center

The Operations Manager is responsible for overseeing the daily performance and strategic direction of the call center. This role ensures service levels, quality, and productivity goals are met while driving employee engagement and client satisfaction. The Operations Manager will lead supervisors, team leaders, and support functions across multiple campaigns or sites.

Key Responsibilities

• Operational Leadership
  • Manage day‑to‑day call center operations across assigned campaigns/sites.
  • Ensure adherence to SLAs, compliance standards, and client requirements.
  • Coordinate with Workforce Management to optimize staffing and schedules.
• Performance Management
  • Monitor and analyze KPIs including AHT, CSAT, NPS, sales conversion, and attendance.
  • Implement performance improvement plans and recognition programs.
  • Ensure consistent delivery of quality through QA and coaching initiatives.
• Team Development
  • Lead and develop supervisors, team leaders, and support staff.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Drive training, mentoring, and career development initiatives.
• Client & Stakeholder Engagement
  • Act as the main operational contact for client communications and escalations.
  • Provide accurate reporting and insights on weekly/monthly performance.
  • Partner with HR, Payroll, IT, and Facilities to support operational needs.
• Strategic & Financial Oversight
  • Contribute to budgeting, forecasting, and cost control initiatives.
  • Lead the launch and stabilization of new campaigns or sites.
  • Recommend process improvements, technology adoption, and efficiency initiatives.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• 5+ years of call center management experience (BPO or multi‑campaign preferred).
• Proven ability to manage large teams (100–600+ agents).
• Strong knowledge of WFM systems, CRM tools, and reporting dashboards (Excel, Power BI, etc.).
• Bilingual (English/Spanish) highly preferred.
• Excellent leadership, problem‑solving, and communication skills.
• Results‑driven with strong analytical skills.
• Ability to thrive in a fast‑paced, high‑volume environment.
• Strong interpersonal and conflict resolution skills.
• Client‑focused mindset with an emphasis on service excellence.

CRM Operations Manager – Finance/Operations

Key responsibilities in finance and operations include account analysis and reconciliation on all balance sheet accounts; monthly financial statement close work; performing account variance analysis; active participation and contribution in audits; development of accounting policies; fixed asset reporting; support for plant controllers; bank reconciliations; journal entries; tax filings; and preparation of financial statements for group consolidation. Additionally, reviewing and recording exceptional items, preparing budgets and forecasts, reviewing equity transactions, and preparing financial reporting packages are essential duties.

Additional HR & Accounting Duties

• Account analysis and reconciliation on all balance sheets accounts.
• Monthly financial statement close work completed in accordance with closing schedule.
• Strong aptitude in performing account variance analysis to budget and forecast.
• Active participation and contribution in all required audits.
• Document and develop accounting policies and procedures to keep up and strengthen inward controls.
• Responsible for fixed asset reporting: adding, closing, disposing of assets, and running depreciation entries.
• Supporting plant controllers on various month‑end requirements.
• Preparing monthly bank reconciliations and partnering with accounts payable to resolve any bank differences.
• Preparing monthly recurring journal entries, business re‑charges, loan interest and any additional accrual journal entries in JDE.
• Filing monthly, quarterly, and yearly sales & use tax for US and Canada.
• Spot errors and suggest ways to improve efficiency and spending.
• Update foreign exchange master data and apply foreign exchange rates.
• Preparation of financial statements for group consolidation.
• Internal audit support (responding to queries/providing information).
• External audit support (responding to queries/providing information).
• Review and record exceptional items.
• Prepare and review budgets and forecasts.
• Review and record equity transactions.
• Prepare and review financial reporting package.

Job Descriptions Summary

The above job postings cover Operations Manager roles across nature‑based carbon projects, enterprise AI process management, call center operations, and finance/operations management. Each role emphasizes leadership, process optimization, stakeholder engagement, data analysis, and regulatory compliance.