Project Manager de Procesos de Negocio y Mejora Continua

Placements24; Aguascalientes; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, life insurance

Professional development and certs

Retirement savings plan

Job summary

Placements24 is seeking a Project Manager for Business Processes and Continuous Improvement in Aguascalientes. You will lead process analysis, redesign, and implementation, collaborating with multiple departments to drive efficiency, cost reduction, and customer satisfaction.

Requires 4–6 years in project management with BPM/RE, lean six sigma knowledge, and strong communication. Fluency in Spanish is required; English is a plus.

Qualifications

• 4–6 years of project management experience with process improvement focus.
• Strong analytical, problem-solving, and stakeholder management abilities.
• Knowledge of Lean Six Sigma methodologies and tools; relevant certifications desirable.
• Fluency in Spanish; English is a plus.

Responsibilities

• Lead business process analysis, redesign, and implementation of improvements.
• Identify opportunities for optimization, automation, and efficiency gains.
• Map current and future state processes to meet strategic goals.
• Develop detailed project plans with scope, timelines, and resources.
• Manage project teams, stakeholders, and external consultants.
• Ensure change management, training, and communication for adopted changes.
• Monitor KPIs to measure impact of process improvements.

Skills

Project management

Lean Six Sigma

Process mapping

Stakeholder management

Communication

Facilitation

MS Project

Asana

Spanish fluency

Education

Bachelor's degree in Business Administration

Bachelor's degree in Industrial Engineering

Bachelor's degree in Management

Tools

Visio

MS Project

Asana

Job description

About the Role

Our client, a leading financial services organization based in Aguascalientes, Aguascalientes, is seeking a dedicated Project Manager for Business Processes and Continuous Improvement. This role is central to identifying inefficiencies, streamlining operations, and implementing best practices across the company. The ideal candidate will have a strong analytical mindset, a deep understanding of business process re-engineering, and a proven ability to manage improvement projects from conception to successful implementation. You will work closely with various departments to map existing processes, identify areas for enhancement, and drive initiatives that improve productivity, reduce costs, and enhance customer satisfaction. This is a significant opportunity to shape operational excellence within a key financial institution in Aguascalientes.

Key Responsibilities

• Lead projects focused on business process analysis, redesign, and implementation of improvements.
• Identify opportunities for process optimization, automation, and efficiency gains across various departments.
• Map current state business processes and design future state processes to achieve strategic objectives.
• Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements.
• Manage project teams, stakeholders, and external consultants as needed.
• Ensure successful implementation of process changes, including change management, training, and communication.
• Monitor the impact of process improvements and track key performance indicators (KPIs).
• Utilize methodologies such as Lean Six Sigma to drive continuous improvement initiatives.
• Facilitate workshops and meetings to gather requirements and gain stakeholder buy-in.
• Document process changes and ensure knowledge transfer within the organization.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Management, or a related field.
• Minimum of 4-6 years of experience in project management, with a focus on business process improvement or re-engineering.
• Proven experience in analyzing and optimizing business processes within the financial services industry is a strong plus.
• Knowledge of Lean Six Sigma methodologies and tools; relevant certifications are highly desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, facilitation, and stakeholder management abilities.
• Proficiency with process mapping tools (e.g., Visio) and project management software (e.g., MS Project, Asana).
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Results-oriented approach with a commitment to driving change and achieving measurable outcomes.
• Fluency in Spanish is required; English proficiency is an advantage.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and life insurance benefits.
• Opportunities for professional development and certifications in process improvement methodologies.
• Work on impactful projects contributing to operational excellence in Aguascalientes.
• A stable and reputable financial services organization.
• Retirement savings plan and other employee benefits.