Pharma Quality & Cold-Chain Ops Lead

Deutsche Post; Cuautitlán Izcalli; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

DHL Supply Chain is seeking a Quality Leader for pharmaceutical warehousing operations onsite in Cuautitlán Izcalli and Tepotzotlan. You will oversee the Quality Management System, maintain regulatory compliance, and drive continuous improvement across the site.

You will lead audits, CAPA programs, deviations handling, and ensure strict temperature-controlled processes and product integrity. Advanced English and a bachelor’s degree in Pharmacy or Chemistry are required.

Qualifications

• Requires strong knowledge of quality management systems and regulatory standards (GDP/GMP).
• Experience leading quality programs, deviations, CAPAs, and document control.
• Proven ability to manage audits, inspections, and customer quality requirements.

Responsibilities

• Lead and maintain the site's Quality Management System (QMS).
• Oversee deviations, CAPAs, change controls, risk assessments, and investigations.
• Coordinate audits and inspections with customers and authorities.
• Ensure product integrity across receiving, storage, and distribution.
• Promote a quality culture and provide training to the site team.

Skills

QMS knowledge

GDP/GMP compliance

CAPA & Change Control

Lean Six Sigma

Auditing & investigations

Education

Bachelor's Degree in Pharmacy or Chemistry

Tools

ETQ/TrackWise/iAuditor

Job description

DHL Supply Chain is seeking a Quality Leader for pharmaceutical warehousing operations onsite in Cuautitlán Izcalli and Tepotzotlan. You will oversee the Quality Management System, maintain regulatory compliance, and drive continuous improvement across the site.

You will lead audits, CAPA programs, deviations handling, and ensure strict temperature-controlled processes and product integrity. Advanced English and a bachelor’s degree in Pharmacy or Chemistry are required.