Personal Shopper (Corporate Sales) | Santa Rosa

SM Store; Veracruz; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading retail firm in Veracruz seeks a professional to manage corporate client accounts, driving sales and ensuring customer satisfaction. Candidates should have a Bachelor's Degree and 2-3 years of B2B sales experience. Exceptional communication and negotiation skills are essential for building strong client relationships. Join the team at SM Store Santa Rosa for a dynamic and rewarding role.

Formación

• Minimum of 2-3 years of experience in a sales or customer support role, focused on corporate or B2B sales.
• Strong communication and negotiation skills.
• Ability to build and maintain client relationships.

Responsabilidades

• Manage and develop corporate client accounts.
• Generate leads through networking and referrals.
• Provide personalized product recommendations.
• Engage with B2B clients via calls, emails, and meetings.
• Process orders and upsell products.
• Maintain detailed records of client interactions.
• Collaborate with internal teams for smooth order execution.
• Ensure a customer-first attitude in every interaction.

Conocimientos

Sales skills

Communication skills

Negotiation skills

Client relationship management

Educación

Bachelor’s Degree in Business, Marketing, or a related field

Descripción del empleo

The role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude.

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.
• Amenable to be assigned at SM Store Santa Rosa