Performance & Reporting Analyst

trafigura; Manzanillo; Presencial; MXN 450.000 - 650.000; Jornada completa

Descripción de la vacante

Impala Terminals Group (ITG) is seeking an Operations Performance Analyst to alleviate workload of the Operations Performance Manager by acting as a first analytical filter and ensuring consistency in global reporting. The role focuses on KPI consolidation, data processing, and supporting terminal operations across multiple sites.

The ideal candidate will have advanced Excel skills, experience with Power BI/Tableau, and knowledge of WMS/ERP systems, with strong analytical and bilingual

Formación

• Proven ability to consolidate KPIs and generate reports.
• Experience with Power BI or Tableau to automate reporting dashboards.
• Knowledge of WMS and ERP systems (SAP/Oracle/Blue Yonder).
• Bilingual communication and milestone tracking.

Responsabilidades

• Performance monitoring (KPIs) and reporting; centralize KPI data from global operations.
• Prepare preliminary reports with charts, tables, and dashboards for review by the Operations Performance Manager.
• Identify deviations, anomalies, or drops in terminal performance through initial analysis.
• Support in business analysis and project tracking; map resources and capacity across terminals.
• Provide first-level documentary support for technical queries and access to system manuals.
• Maintain a centralized repository of best practices (WMS and related software).
• Coordinate information flow with terminals to address data requests promptly.
• Prepare technical support documentation and minutes for review meetings.
• Create checklists for site visits, audits, and technical reviews at terminals.
• Assist in organizing training materials for operations leaders and graduates.

Conocimientos

Advanced Excel

Data Visualization

WMS knowledge

ERP knowledge

Data synthesis

Bilingual communication

Milestone tracking

Herramientas

Power BI

Tableau

Descripción del empleo

Company

Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of 30 strategically located assets and operations in 20 countries, Impala provides critical storage and logistics infrastructure services to energy and dry bulk customers around the world. The company manages two global businesses - Impala Energy Infrastructure and Impala Dry Bulk & Logistics - and is a joint venture between one of the world's largest commodity trading houses, Trafigura, and the global fund manager, IFM Investors.

ITG is a Joint-Ventures between Trafigura and IFM investment fund, owning and operating various assets such as ports, terminals and multimodal logistics assets chains in export driven emerging markets for both liquid and dry cargos. It operates as well several assets (owned by Trafigura) under a management service.

Main Purpose

To alleviate the operational, data processing, and technical control workload of the Operations Performance Manager, acting as a first analytical filter and ensuring consistency in global operations reporting.

Key Responsibilities

• Performance Monitoring (KPIs) and Reporting (High Priority) Consolidation of Operational KPIs: Centralize and automate the weekly or monthly collection of predetermined performance KPIs from all global operations.
• Preparation of Preliminary Reports: Process raw data received to generate charts, comparative tables, and dashboards, facilitating review by the Operations Performance Manager.
• Identification of Deviations: Perform an initial analytical filter to proactively detect significant variations, anomalies, or drops in terminal performance.
• Support in Business Analysis and Project Tracking Resource Mapping: Collect, organize, and maintain up-to-date information regarding resource availability, capacity, and constraints across different terminals to support technical analyses of new opportunities.
• Terminal Support and Systems Management (WMS and others) First-Level Document Support: Act as the initial point of contact for receiving routine technical queries or incidents from local teams, ensuring they have access to the correct system manuals and procedures.
• Best Practices Repository: Maintain and update a centralized database containing operational and systems-related best practices (WMS and related software) shared among the different terminals.
• Technical Coordination with Stakeholders Information Flow Management: Assist in maintaining a fluid interface with Terminals, ensuring that technical data and information requests from both sides are channeled and addressed in a timely manner.
• Documentary Support in Meetings: Prepare technical support documentation, key data, or minutes for periodic operational review committees.
• Preparation of Checklists: Organize the necessary technical documentation and verification checklists prior to site visits, audits, or technical reviews at the terminals.
• Support in Training Programs Training Materials: Collaborate in organizing technical content, manuals, and schedules intended for training sessions for the next generation of operations leaders and graduate program talents.

Knowledge, Skills and Abilities

Knowledge

• Data & Systems: Advanced MS Excel
• Logistics Foundations: Basic understanding of supply chain, terminal operations, and operational KPIs.
• Corporate Reporting: Knowledge of business correspondence and how to structure professional summaries and minutes.

Skills

• Advanced Excel: Mandatory (Pivot tables, Power Query, complex formulas, and basic automation).
• Data Visualization: Proficiency in Power BI or Tableau is highly recommended to automate the reporting dashboards.
• Systems Knowledge: Familiarity with WMS (Warehouse Management Systems) or ERPs (e.g., SAP, Oracle, Blue Yonder).
• Data Synthesis: Ability to gather raw data from multiple sources and clean it into accurate reports.
• Bilingual Communication
• Milestone Tracking

Abilities

• Attention to Detail
• Analytical Thinking
• Proactivity
• Advanced English.
• A high capacity for managing competing priorities and documenting standard operating procedures (SOPs).

Key Relationships

• Internal: Planning Chief /Ops Chief / Operations Mananger / Logistics Manager / General Manager / Commercial Executive
• External: Equal Opportunity Employer

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status